8/10 - Rất tốt
24 tháng 11, 2024
Non existent service , 48hr advance book only
This was seen as a last minute deal on hotels.com; the issue with Expedia owned companies is NONE of them mention or show there’s a 48 hr window due to new regulations , so last minute bookings are non existent the company can deny entry if under this window and hotels.Com gets your $
I saw this last minute booking and was four blocks - office closed at 7
I arrived at 630 there was no office and nobody answered the phone until after 7 despite 7 calls before 1900z.. only to tell me don’t call after 1900 .. horrible experience hotels .com was no help in end - they decided it was my fault for last minute booking when they advertised it - all I can speak to is the poor customer service of the hotel
As there was none and apparently remote only customer service no keys no passes all video controlled
Jeff
Jeff, nghỉ 1 đêm
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