Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
Madrid Recoletos Station - 15 min walk
Madrid (XOC-Atocha Train Station) - 25 min walk
Atocha Cercanías Station - 27 min walk
Gran Via Station - 1 min walk
Sevilla Station - 4 min walk
Callao Station - 5 min walk
Restaurants
McDonald's - 1 min walk
Tapa Tapa Montera - 1 min walk
Picalagartos Sky Bar - 1 min walk
Casino Gran Via - 1 min walk
Starbucks - 2 min walk
About this property
NH Collection Madrid Gran Vía
NH Collection Madrid Gran Vía puts you in a great location, within a short 10-minute walk of Gran Via and Puerta del Sol. The rooftop bar is a great place to grab a drink, and guests looking for a bite to eat can visit Picalagartos, which serves Spanish cuisine and is open for lunch and dinner. Other highlights include a snack bar/deli and a terrace. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Gran Via Station is steps away and Sevilla Station is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
94 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 1 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Terrace
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
45-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Iron/ironing board (on request)
Sleep well
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Picalagartos – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Picalagartos – On-site rooftop bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 35 per accommodation, per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid
Frequently asked questions
Does NH Collection Madrid Gran Vía offer free cancellation for a full refund?
Yes, NH Collection Madrid Gran Vía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Collection Madrid Gran Vía?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of EUR 35 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at NH Collection Madrid Gran Vía?
Sorry, there's no on-site parking at NH Collection Madrid Gran Vía.
What are the check-in and check-out times at NH Collection Madrid Gran Vía?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at NH Collection Madrid Gran Vía?
No, this hotel doesn't have a casino, but Casino Gran Via (1-min walk) and Casino de Madrid (5-min walk) are both nearby.
Are there restaurants at or near NH Collection Madrid Gran Vía?
Yes, Picalagartos offers Spanish cuisine.
What's the area around NH Collection Madrid Gran Vía like?
NH Collection Madrid Gran Vía is in Madrid Centro, a short 1-minute walk from Gran Via Station and 6 minutes' walk from Puerta del Sol. Travellers give top marks for the hotel's prime location.
NH Collection Madrid Gran Vía Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
NH Collection Gran Via 21
Amazing service!! Maria at guest relations is the best example of great service that I have seen in a long time. All of the staff was excellent. Accomodations are right in the heart of the city convenient for transportation and for sightseeing. This is my second time staying at this hotel and they do not disappoint. Highly recommend the hotel and I commend the staff on the service they provide. Thank you to Maria and all of the staff at the hotel who made our vacation amazing!
Veronica
Veronica, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
sofia
sofia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Madrid
We have stayed at this brand in several locations. The room has everything you need and space to enjoy. Very friendly staff and helpful. Wished I would have joined their member rewards program earlier. We definitely will choose NH Collection for future stays.
Raymond
Raymond, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
NH Collection exceeded my expectations
This hotel exceeded my expectations. The staff was always pleasant and helpful, the room was well appointed, the rooftop bar was amazing and the restaurant was superior to what I would expect from a hotel. Location was excellent for walking to Plaza Mayor and a bit longer walk to museums. My only complaint was that the lighting in the room was a little too subtle for reading and the streets right around the hotel were extremely crowded.
Diann
Diann, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
The location is hard to beat. Service is top notch. Rooms are comfortable.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
yousef
yousef, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Rooms were great and staff was top notch.
Phil
Phil, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
THAIS
THAIS, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sep 2024
We had an excellent stay at NH Collection Madrid. Loved the area and the staff was very friendly and helpful.
Andrew
Andrew, 3-night family trip
Verified Expedia guest review
6/10 Good
7 Sep 2024
I like stuff property location ,clean I don’t like property condition were old
ARMENUHI
ARMENUHI, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Took a little bit to find the property but the rooftop top bar is lovely. The rooms are very modern although small. Very clean, staff is lovely and many amenities offered! Would definitely stay again.
Jennifer
Jennifer, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
2 Sep 2024
Great location. The food and drinks at the restaurant and bar were average
John
John, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 Sep 2024
Relaxing
Lucia
Lucia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Awesome experience.
We had the opportunity to spend one night but couldn’t feel more comfortable and welcomed. Lot’s of smiles and attentive service, rooftop bar was really cool and great atmosphere. Awesome view from our room.
Larry
Larry, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Ok
Eric
Eric, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Great city Center hotel!! Close to Madrid must ser places and very confortable! All RH staff were kind and eager to help. Dont miss the terrace bar
RENE
RENE, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
This is my second stay at the NH Collection Madrid, and their customer service is exceptional. The hotel is also incredibly convenient, located right in the heart of everything.
Lisel
Lisel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
Lovely place!! Super balcony views to gran via with an amazing rooftop. The rooms are excellent!! The amenities were excellent. Would definitely visit again!
LAURIE
LAURIE, 1-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Fabian
Fabian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Excellent stay
Hotel was in a convenient location.
Has a cute little rooftop bar on top.
Walking distance to sights and shops. In a safe area.
The staff are friendly and helpful.
I forgot my sunglasses after I checked out and the staff have been very helpful returning them to me.
Rooms are clean and well looked after.
Adnela
Adnela, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Aug 2024
This is the best Nh hotel I have been on. Wonderful attention. The staff very friendly and helpful. The amazing 360 view rooftop. Definitely my favorite and will come back soon!!