When I arrived at the office of Travelodge in Hahira, GA there was no one in the office and then I found the opening to the store adjoining it and begin to call out hello over and over again until finally someone said they would be there in a minute. I walked back to the office and no one showed up. I again walked back into the store area where the clerk finally stated he would check me in from the store counter. I stood there leaning on my cane while he wrote up my information and presented me with a key card for a second floor room for a handicap individual ( in which, I am and have been since 2014). I told him I can’t do stairs and asked if there was an elevator on site. He said no and then stated he had no rooms on ground level. I repeated to him I can’t do stairs I am handicap. He then change the numbers on my key card cover and receipt to ground floor. Drove around the building looking for room number because he never gave me any directions to where I would find my reserved room. I finally located the room and the keycard did not work. I had to walk back over to the clerk at the store counter wait in line for other store customers to clear and explain the situation. I reserved a king room with refrigerator and microwave and free breakfast. I got a nasty carpet, dble bed full size room w/flatscreen TV with no remote so manually turn on/off, no way to change channels. No ice, ice bucket, refrig, m’wave, and no brkft. I was chrgd $1.83 for coffee in room cup.