The hotel is beautiful and centrally located. Due to a delayed arrival at Bucharest Otopeni airport, my Check-in was after midnight. The receptionist did not give me a warm welcome, not friendly, unhappy that he had to work late at night. Moreover, he gave me a twin-bed room, instead of a room with a Queen size bed that I had paid for. However, next morning the Manager was very apologetic and seemed genuinely sorry /ashamed for this situation. Overall it is a great hotel and only with that Manager in mind, (he is a great professional!!), I will come back to stay there again and I recommend it to everyone who want to enjoy the very heart of lovely Bucharest.