Kale Hotel

The facilities and atmosphere are not great but the price and location are ideal.

It’s a good choice in Pamukkale

Good location, quiet surrounding, free parking place.

The hotel is located in a good place with the town entrance into Pamukkale area being quite close (500m, maybe). The place isn't fancy, but if you just need a place to spend the night and would like to save some money - it's a good option. However, a disappointing thing was that I did get charged 2x more than the booking showed. I hadn't printed out the booking confirmation and didn't have any wi-fi, so I wasn't completely sure. Noticed it only after I had left. Should have been more careful myself and maybe it wasn't intentional by the receptionists though.

The advertised train station pick up does not exist, so I had to take a taxi. On arrival the owner was rude and dismissive. He sent for someone to help with language who was equally rude, accused me three times of having arrived by bus and only conceded when I showed the train ticket. They attempted to say that my booking was at a different place- not true. They attempted to blame the man at my previous stay who had only tried to help, for not having given me the information, when actually I did already know that the advertised transfer does not exist. They then refused to allow me to stay at the hotel and so I had to find somewhere else, where at least there was a decent welcome. I had only expected the hotel boss to acknowledge and apologize for the wrong information and perhaps offer some compensation. This is the only bad experience I have had on this 6week trip in Turkey or any previous visit. Pamukkale is full of hotels to suit all budgets, not all are online. Kale hotel and its rude and unpleasant owner should be avoided.

Location was great, but the hotel was more basic than what we expected. The staff was ok.

not clean and not safety use toilets because not looked..

Ok. It was a cheap room... so my expectations we not high at all but really.... get rid of your cleaner. Old fashioned doesn’t equate with dirty. Don’t mind old fashioned but I really hate dirty.

The staff is very friendly. It seems that they don't speak a whole lot of English (and we don't speak a lot of Turkish) but we managed. Our room was decent for the price we paid. Nothing too modern but that wasn't a problem for the couple of days we were there. I would've liked for it to be a little cleaner (there were some dirt stains on the sheets, bathroom and room were decently clean but not sparkling) but overall, a cheap place to stay in a great location (less than 5 minutes to the entrance of the travertines) with friendly staff.