Hotel Vicenza

Rooftop pool was the main reason I booked. It lead all the photos online and at the hotel itself. Having seen it last week two days after it supposedly shut for the winters season, I can honestly say I’ve never seen anything so grim. Half full of green slime. Battered sunchairs. Nothing 4* about the pool. Was told it closed end Sept. In the very small print ! No way this pool can have been in such a state after 2days closure. Doubt it has been open for ages. Down to the indoor pool.... to find a charge of $20 ! Hotel was advertised as having two pools. Very disappointed Hotel restaurant was very good. Waiter service was excellent. Location was excellent Room cleaning, we actually had to request toilet roll. That’s not very 4* either Generally ok. Just think pools very misleading and had I not have filtered for that option whilst searching I would likely have had a better choice . Lesson learned

It was a good hotel despite our room was a bit small specially the bathroom. You could barely move when taking shower... Hotel staf friendly and good restaurant

Nice place close to most of the attractions. Facilities modest but perfectly adequate, room ok, swimming pools disappointing, but the restaurant and food was good. Best off all are the staff who were excellent. Good value, good location, and I'd stay there again.

A good hotel in a good location. I’m not a fan on insistence of keeping passports in hotels. I forgot it and it cost me a lot to return and collect it. They only need a copy.

Very friendly staff and helpful. The room clean, but they keep forgetting to put towels in the room and I keep asking the staff to towel. The breakfast is good, but it is the same everyday.

So myself and my fiancée stayed at Vicenza hotel for 4 nights we've booked double room queen bed but we got single beds instead then they changed the room as requested next day the bed was horrible and noisy room was tiny. Local area full of shops and clear train station. My partner was sleep one morning and wanted to get a plate of breakfast in the room and the woman who's in charge said that I have to pay extra money to do that though our room was including breakfast anyway we will never go back to this place again