Super 8 by Wyndham IAH West/Greenspoint

I stayed 2 nights in a row. Each morning someone burnt something in the kitchen/common area and the the fire alarm off in the entire hotel. This was the most annoying part of my stay. Everything else was alright. Rooms look newly upgraded. Bathroom was clean minus the dingy face towels. Only thing to complain about is not receiving room service. Fresh towels would’ve been nice.

The sheets were not changed and when we bought it to the managers attention he responded by basically saying we’re getting what we paid for and if we wanted clean sheets, we should’ve gone to a lii I re expensive hotel and referenced the holiday inn around the corner (wish we would’ve stayed there). I explained to him no matter what the cost, why would we want to sleep on sheets from the previous guest that had not been cleaned and had stains on then and the mattress protector had hairs on it! He finally gave us new fresh linens and we changed them. There was urine on the underside of the toilet seat and we asked for cleaning solution so we could disinfect the toilet/bathroom and we did. This terrible manager complained to us how we were inconveniencing him with the “minor” complaints as he called them and he needed to be back at the front desk. Bare in mind, he was on a phone call the entire time he was in our room....will never stay here and would never have stayed here, but we had car issues and really had no choice.

Reservation was already paid. Traveling from Dallas, Tx. Hotel.com had noted the account for early check in. Hotel wanted to charge me $25 to check in at 1pm. Had no rooms clean at 1pm and check out time is 11am. So i had to change close in the hotel main restroom for my event. Never again.

The owners were very nice people

I've stayed here my last 3 trips to Houston because the beds sleep well. That's important to me! The breakfast has gotten much better.

Cheap and should expect much but definitely in bad shape. Staff were friendly but that’s the only good thing besides price.

It was a pleasant stay. We came back several times.

Amazing & clean!

Family mini vacation.

Very dirty hotel with bed bugs and lice. Towels and sheets are covered in yellow stains and holes. Staff very rude and always seem high. The rooms smell like cigarette smoke.