Checkout was meant to be at 12 noon. I could not believe that the staff were calling me at 9.30 am to ask when we were leaving. This happened on several occasions - I won't be going back there again.
They told me that a taxi was inclusive in the price. I gave them my flight details by email and had this confirmed by them prior to my trip. When I arrived at the airport, there was no driver waiting. It was in the midday sun and it was very hot and uncomfortable. Also there were taxi touts that kept pestering me. I had to ring the Hotel to find out where their driver was. The staff claimed they had not been given my flight details, even though I had a confirmation email from them thanking me for my flight details and stating that their driver would be waiting.
The breakfast which was included in the price had very little options: food was cold, there was rice, curry and pork, not really appropriate for breakfast, maybe something the locals might eat but certainly not for tourists but it was cold anyway. As they put pork inside the rice, there was no option for vegetarians. The breakfast buffet suggested there were options but there were not. You had to have what was offered. Worst still, a very smelly dog was wandering about the restaurant, which is obviously hazardous - I was truly alarmed - filling the restaurant with a really acrid smell of the dog.
It was a disappointing experience and I chose only to stay one night.