No duvet cover or blanket, pillows half inch thick, pillow slips slide on each other, couldn't lock door to exterio0r car park, no plug in bathroom sink, initially no towel! no over to shower hair trap, beds not remade, or towels replaced each night (stayed 4 days), insect on bathroom floor, people working there say they don't work there? lights inside don't work, or bulbs blown., remote control battery died and no cover to it when batteries replaced. Very smelly rubbish skip in the car park. Horrible inadequate basic facilities... even a school holiday camp would be miles better. I complained about no towels or remote working on one day and they did fix this and put a duvet on the doble bed but I wasn't keen to complain as felt it wouldn't be appreciated... scary.