Grand Riviera Princess - All Inclusive

Unfortunately everything food and drinks were limited choices.

Rita, 3 đêm nghỉ cùng gia đình, thg 8 15, 2021

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5 day family stay

The property was beautiful could have been more activities shows were great food in the speciality restaurants was excellent the Buffett was ok to good depending in the day. We had a swim up suite that was great. Beach was nice.

Laura, 5 đêm nghỉ cùng gia đình, thg 8 13, 2021

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Great place to stay.

The resort was very nice and the food was also very good for all-inclusive. There were several different pools with different atmospheres. We stayed away from the party pools since we had small kids with us. There’s was something for everyone. Very safe and clean resort. For transportation we booked round trip private though happy shuttle. They made everything easy and we’re on time. $134 round trip for 4 people with water, snacks, and booster seat. Covid testing is done at the hotel for $35. It was relatively easy to setup and pay for. Took about 2 hours to get the results.

Jerimie, 6 đêm nghỉ cùng gia đình, thg 8 10, 2021

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Solo Traveler

Excellent place but more suited for families not couples or solo travelers. The buffet food was not that good but the food at the restaurants were excellent. The people were very nice and helpful. wonderful service

4 đêm nghỉ, thg 8 1, 2021

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Never again!!

The rooms were outdated and felt dirty. Cob webs everywhere. Food was awful and service was terrible. There were a few very friendly people, like Carlos and Cid. My reservation said ALL inclusive but then we got there and had to pay for room service, certain foods, and they would only give you a few drinks to go in minibar each day. It really was a rip off. Hotels.com should definitely be aware of what they post is included and then be caught off guard having to pay extra fees when we got there. The only positive thing i have to say is that the grounds are beautiful!

stephanie, 7 đêm nghỉ cùng gia đình, thg 7 28, 2021

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Very good experience! Excellent customer service and the accommodations were amazing!The pools and the food was great!

Jason, 5 đêm nghỉ, thg 7 27, 2021

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Property was nice .

4 đêm nghỉ cùng gia đình, thg 7 23, 2021

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We really enjoyed staying at this resort. Lots to do for teens and smaller children. Staff was very nice and always willing to please you. We would definitely come back.

5 đêm nghỉ cùng gia đình, thg 7 22, 2021

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Read this for the honest truth!: This is BY FAR the WORST hotel in all of Mexico! I don’t even know where to start. From the first day we got there we had problems! The line to check is was ridiculously long. There was also no order to checking in, people were cutting the line and the staff did not care at the slightest. Once it was finally our turn to check in, the receptionist told us that they accidentally booked us in the “Family/Children” section of the hotel and asked us if we would like to upgrade our room to the Adult-Only “Villas” for $170 American dollars a NIGHT (we were staying for 8 nights!) since they were fully booked and no other room was available. We said that price is ridiculous and we kindly offered to pay $50 a night (to avoid conflict and enjoy our vacation) to which she quickly replied her manager said no. Since we were not willing to pay the price, she said she found a room for us alllll the way down by the resort on the 3rd floor (mind you, the resort from the check in area to the beach is 1 mile long so make sure you are able to walk that as there is no transportation on the resort). They made us wait ALL day until finally giving us the room key. When we went to the bell boy to tell us where to go he laughed and said “oh the elevator also doesn’t work”. At this point, after waiting all day long and wasting a day of our vacation, we insisted on speaking to the manager who was refusing to come out to speak to us. Once he finally did, he called my boyfr

Monika, 8 đêm nghỉ, thg 7 21, 2021

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Es un lugar encantador,por su arquitectura ,flora y fauna muy bien protegida,los trabajadores amables y profesionales, dedicados a garantizar la mejor atención al huésped.las piscinas impecables,lo único que no me gustó fue la playa que tenía muchas algas,por lo demás fue excelente ,lo pienso repetir

7 đêm nghỉ cùng gia đình, thg 7 20, 2021

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