C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
What's nearby
Cathedral of Santa Maria of Palma - 5 min walk
Plaza Mayor de Palma - 7 min walk
Plaza Espana - 13 min walk
Port of Palma de Mallorca - 13 min drive
Cala Mayor Beach - 13 min drive
Getting around
Palma de Mallorca (PMI) - 15 min drive
Palma de Mallorca Son Fuster Station - 11 min drive
Marratxi Poligon Station - 15 min drive
Marratxi Pont d Inca Station - 16 min drive
Intermodal Station - 15 min walk
Jacint Verdaguer Station - 23 min walk
Restaurants
Starbucks - 5 min walk
Almaq - 4 min walk
Cafe Plaza - 4 min walk
Cafe Murada - 5 min walk
Ca'n Joan de S'aigo - 6 min walk
About this property
Santa Clara Urban Hotel & Spa
Santa Clara Urban Hotel & Spa features a rooftop terrace and puts you within a five-minute walk of Cathedral of Santa Maria of Palma. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Port of Palma de Mallorca. Fellow travellers say great things about the helpful staff.
Languages
English, German, Italian, Spanish, Swedish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
37-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Phone
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 8.50 for children
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca
Frequently asked questions
Does Santa Clara Urban Hotel & Spa offer free cancellation for a full refund?
Yes, Santa Clara Urban Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Santa Clara Urban Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Clara Urban Hotel & Spa?
Sorry, there's no on-site parking at Santa Clara Urban Hotel & Spa.
What are the check-in and check-out times at Santa Clara Urban Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Santa Clara Urban Hotel & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.
What is there to do at Santa Clara Urban Hotel & Spa and nearby?
Recommended spots to visit include Cathedral of Santa Maria of Palma (5-min walk) and Porto Pi Centro Comercial (2.6 mi), along with Port of Palma de Mallorca (2.6 mi) and Cala Mayor Beach (4.9 mi).
What's the area around Santa Clara Urban Hotel & Spa like?
Santa Clara Urban Hotel & Spa is a short 5-minute walk from Cathedral of Santa Maria of Palma and 5 minutes' walk from Parc de la Mar.
Santa Clara Urban Hotel & Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Oct 2024
Kyle
Kyle, 1-night trip
Verified Hotels.com guest review
4/10 Fair
2 Aug 2024
The hotel announces as Spa and it’s not. We asked the attendant and even if they saw the add in our phone they disappeared admitted. Very noisy and the personnel don’t seem to be able to handle the noise.
Diana
Diana, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Loved it. Clean and quiet.
scott
scott, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Amazing Hotel & Staff
This was easily the most beautiful hotel I’ve stayed at. The design is so cool! The woman at reception was so kind and helpful.
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
This is a beautiful place and the perfect launching point to explore Palma by foot. Easy to get to from the airport. Good breakfast. Cool rooftop. Good for families
Michael
Michael, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
7 Jun 2024
Amazing boutique hotel in the old town area of Palma. It’s close to the Cathedral of Palma de Mallorca, one of Europe’s most beautiful cathedrals. The Santa Clara is also near to the marina and the best restaurants and shopping on Palma de Mallorca .
Lourdes
Lourdes, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
This is a wonderful little hotel located on a tiny street in the old town section of Palma. Friendly and informative staff are there for your personal needs. And our room was very spacious with stone walls —- quite unique!
Terrence
Terrence, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2024
Anthony David
Anthony David, 7-night trip
Verified Expedia guest review
8/10 Very good
2 Dec 2023
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi.
The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
DAVID CHARLES
DAVID CHARLES, 7-night trip
Verified Expedia guest review
10/10 Exceptional
27 Nov 2023
M J
M J, 3-night trip
Verified Expedia guest review
10/10 Exceptional
21 Sep 2023
Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Christopher
Christopher, 4-night trip
Verified Hotels.com guest review
6/10 Good
14 Sep 2023
The location was convenient, the hotel was average and disappointing for the price.
mark
mark, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2023
Staff was 💯 great location in old town.
Joni
Joni, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
17 Jul 2023
Great location. Excellent staff. Interesting decor.
James
James, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Jul 2023
Jill
Jill, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jun 2023
karen
karen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2023
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too.
Breakfast was great, staff very pleasant and helpful.
Comments on room 208
A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why?
Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly.
The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them!
Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay.
We will be back! Thankyou.
roger
roger, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
31 May 2023
Wonderful hotel!
This hotel was absolutely perfect. It was exactly what I wanted. Excellent location clean and well appointed inside, but still had a little Spanish rustic charm. The staff was incredible. I wish I had stayed here my whole trip.
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2023
Lovely boutique hotel in the center of the old town of Palma. Would totally recommend
Kieron
Kieron, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Oct 2022
Tawny
Tawny, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2022
Alan
Alan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2022
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Aug 2022
Marcin
Marcin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2022
The hotel is situated in a beautiful part of Palma that’s easily walkable to main highlights. Service was exceptional with hotel staff anticipating our needs and going above and beyond. The rooms were comfortable, clean, and modern. Beautiful rooftop space for drinks and sauna in the basement. We will stay here again the next time we are in Palma!