6/10 - Tốt
18 tháng 9, 2023
Room disappointing
I chose this hotel because of the proximity to my son's school. The check in was excellent the front desk associate was very friendly. We checked in and had to immediately leave to make the game on time. But upon return later that night we notice some cleaning issues in the room. The bathroom has hair all over. When the bed was turned down the blanket that was under the top cover was nasty and stained. Needless to say I was beyond disappointed. We made the front desk associate aware the very next morning and she sincerely apologized but it is not her job to inspect behind the cleaning staff. I thought that was the job of the supervisor. I was going to rebook for the following weekend but I decided on another hotel. The appearance of the hotel is very nice. But dirty rooms killed the overall appearance for me.
Nicole
Nicole, nghỉ 1 đêm cùng gia đình
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