Acra Hotel - Special Class

Extended another night for convenience. Comfortable stay.

The location is near Hagia Sophia and Blue Mosque which are main attractions for first time visitors of Istanbul. The airport bus 18TL from IST airport also stops at Hagia Sophia so it is convenient for sightseeing and airport trip. The road in the area is quite small and the area is full of hotels, restaurants and tour offices. There is Arasta Bazaar nearby that has good bargain similar to Grand Bazaar without having to haggle too much. Grand Bazaar sellers have tendency to give very high first price that you have to haggle half price :-( We went there for experience and did subsequent shopping at Arista Bazaar. The hotel lobby is comfortable and has enough chair when you wait or queue for check in. The check in staff can speak English. The check in process is fast. The breakfast is good variety for the hotel class. The cleaning lady is friendly and efficient. She knocks on the door on time to clean (around 12pm) and replaces all towels and toiletries. Breakfast lady always looks grumpy and slow to replace forks and spoons and water. Nevertheless, she gives you what you need (fork or water) when you ask. Overall it is a good stay.

This is an interesting hotel in a great location. The customer service was great with helpful tips, laundry service, and clean rooms. You are welcomed with a cup of apple tea and they strive to make you happy and comfortable. They even ran to the restaurant a few doors down and the waiter delivered right to our room. It isn’t perfect, but it was worth the price and having all the main sites within 5 minutes was perfect.

Hotel stay was good, very friendly and helpful staff.

Great service. Perfectly located in Sultan Ahmet. Fantastic service provided by Murat.

I went to Acra Hotel three years ago and I loved it. This year, I had to go to Istambul on a four day vacation and I chose it again because I was very happy with the service and price.

We wanted a clean and basic hotel and that is what we got. Nice and friendly staff. Avoid their airport transfer service, it is overpriced.

Good hotel. Friendly staff. Only problem was bathroom started smelling like sewage after rain. But thats the fun of being part of a 1000s lf year old city.

Welcoming staff, clean hotel and delicious breakfast provided. Would definitely stay again. Allready booked for next year.

Worst customer service. They don’t even reply to requests. Completely negligent.