Keyonna Beach Resort All Inclusive - Couples Only

Rustic and quiet resort on beautiful beach

Rustic and green resort nestled on a beautiful beach, perhaps the best on the island. Some fantastic staff, one of which offered a free upgrade, and some very attentive bar staff. Some issues with service at one breakfast (asking for butter 3 times, which ultimately never arrived), and the food sometimes took a while to arrive, but very good on the whole. Food itself was pretty good (not as good as another resort we stayed at earlier in the trip), and was plentiful. A bit more variety at lunch would have been good. Drinks are of good quality, with a minibar restocked daily. The hotel helped us to hire a car, and nothing seemed too much trouble. A particular highlight was helping baby sea turtles stranded near one of the rooms get to the sea! Definitely somewhere we would return, but the 3.5* rating is a fair reflection of everything, so manage your expectations accordingly.

Robyn, 5 đêm nghỉ, thg 1 9, 2021

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Location location location! That is the biggest selling point on Keyonna Beach Resort. Turner’s Beach is on the west side of the island and Keyonna is the only resort on the stretch of pristine sand. That alone was worth the trip. The staff is phenomenal. Francine the restaurant supervisor and Seth the best bartender on the island in my opinion make Keyonna Beach incredibly special and memorable. We booked two beach cottages with private pools. The rooms were nice and private. My biggest complaint was that our room was near the water treatment area of the resort I’m guessing and there was occasionally a very unpleasant smell. I think the owner of Keyonna should invest a little more in premium bedding and mattresses for his guests. For close to 12K for a week for two rooms, we did expect a little more premium accommodation.

Truitt, 7 đêm nghỉ cùng gia đình, thg 1 4, 2021

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Location and room were amazing. Service was extremely friendly and pleasant but not quick, and required repeated requests. A few things didn’t work and weren’t fixed (safe, wash basins, phone). The staff also came to our room way too often, and the rooms did not have a do not disturb sign. I would still recommend for the amazing views and beach beds.

Francesca, 3 đêm nghỉ, thg 1 1, 2021

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Our stay at Keyonna started off perfectly. The view from the main area of the hotel across Turners Beach is truly spectacular and we were given a room upgrade which was extremely kind. The front desk staff are very helpful and professional. From there though things went slightly downhill. The service from then on was 1/10. Our room was not serviced and it felt as though as guests we were forgotten about. Food service in the restaurant was very very slow with us waiting an hour for starters. The wine list was not very good and to have drinks or food brought to the beach was also incredibly slow. The hotel is a 5* resort with 1* service which is a huge shame.

2 đêm kỳ nghỉ lãng mạn, thg 12 29, 2020

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Food is amazing , room is clean and service is amazing , the staffs are very friendly and they have a very good and happy vibes. The only concern is , if you are looking for easy access to the beach and not climb up and down then choose the sister property Keyona . Be aware of bugs and mosquitos , they are every where I wish they can do something about them

Mozhdeh, 4 đêm nghỉ, thg 12 25, 2020

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Stunning

Amazing

Sarah, 8 đêm nghỉ, thg 12 11, 2020

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Positives and Negatives

Overall enjoyed our stay, on a positive note the setting of the resort is fantastic, right on a beautiful beach, the staff were amazing, frankly this was my 95th country so I am a traveller and without exception the staff at the Keyonna were the best, friendliest, most helpful staff I have every come across. Stayed in a beachfront pool villa which was lovely. On a negative note the hotel do not carry out all the covid measures they say they do on the website, for example rooms are not left empty between guests, staff behind the bar often drop off their masks towards the end of the evening and a few of them do not cover noses. Dining tables between guests are only given a quick wipe and chairs are not, also the lady who cleaned our room kept moving our things around which is concerning in this current climate. As a few others have said the mosquitos are the worst anywhere, even staying indoors at sunset and covering myself with "Jungle" Strong I sustained over 60 bites in a week, I think the hotel should spray the vegetation in the evenings and provide moon tigers under tables in the restaurant at night to help. Finally we were very disappointed that the pool room next to ours had workmen replacing the decking who made a noise for 3 days during our stay with their drilling, banging etc and we never received so much as a apology from the hotel.

Karen, 7 đêm nghỉ, thg 12 9, 2020

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Loved all the people at Keyonna! James my friend that helped me! Many others that served me so well!

3 đêm đi nghỉ cùng bạn bè, thg 11 1, 2020

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Cocos was a fabulous hotel. The service was impeccable, the views were breathtaking and the food was amazing. We will definitely be back!

Jen, 3 đêm nghỉ cùng gia đình, thg 7 16, 2020

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My husband and I love the seclusion piece this resort offered. The cottages were just the right distance from each other or maintain a sense of privacy.

Allen&Christine, 5 đêm kỳ nghỉ lãng mạn, thg 3 13, 2020

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