Novum Hotel Unique Dortmund Hauptbahnhof

Receptionist are not friendly

Bad reception service

Great location

Staff good at reception. Good spacious rooms, very clean, convenient location for Dortmund centre. Rooms at front of hotel can be affected by noise from traffic. .

Location is okay, 800m from main train station, at one end of the main street. Hotel is decorated like something from the 1900's with marble walls, flowing staircases and large chandeliers. It has facilities similar to a late 90's 4 star hotel, about 20 years out of date. The rooms are clean and tidy but 'tired'. I stayed on one of the hottest days this year; and as there was no air conditioning in my room, it was stifling. When I arrived the curtains were fully closed and windows shut to try to keep sunlight out. There were no fans available to provide any air movement. Opening the windows late in the evening helped a little, however the hotel seemed to be on a direct route for the emergency services as there were sirens every 20 minutes or so until about 1am. The television was tuned to around 20 'local' stations, with very few international options. Overall I wouldn't rate this hotel as 'modern' 4-star accommodation, and when visiting Dortmund again would probably try somewhere different. I did not take the breakfast (€12.50 option). I would not rate This hotel would pro

It was a great hotel with a great location, only extremely hot & stuffy inside the room

Was very good

A great hotel cleam nice inside and friendly staff.

Great location and comfortable room

1) went there , they didn’t hadvthe room which we booked so they gave us 1 grade down room for same price. 2) 30 feet window with door in a room plus room on main road do noice full night. In fact I walk down to reception to complain about that 12am. No actions taken to change the room. I was driving from morning 9am till 8pm on my way to Poland and was very tiered still can’t sleep. Would like owner to spend 1 night in room E103. 3) room was looking good but looks like it’s not used quite often so dust all over bed , pillow. Overall I would say very negative experience.