This hotel is very pleasant in terms of comfort , its very clean and new . the pool is decent , a bit noisy but you can cancel that with your chill music headphones on . the rooms are spacious . the only thing I was not very pleased with was the transfer and arrival which is very important for an establishment . the transfer shuttle from airport is every hour so you may need to wait an hour . having said that, its a bit chaotic , the transit van is not very spacious but can also be looked passed , the arrival is very chaotic when I arrived to hotel my pack was left on the floor with everyone else's . no one said hello welcome , when I approached reception for check in was ok but no one explained much about the hotel had to discover myself . no welcome drink for me where as all the rest had theirs and also had their luggage carried to their rooms which should be normal practice . mine was left on the floor , not sure for what reason , after my check in no one asked me if I have luggage ect , I went to get my bag and carried on towards the lift , the manager noticed me and offered someone carry it for me . not sure why no one has said that from the beginning , the porter just came out of the lift at the same time and looked at me , the manager told him off why he didn't take mine left it there ... anyways I took it up myself as I already felt weird mine wasn't taken . other than the welcoming /reception the hotel is very pleasant , chill , good vibes and comfortable