A&O Köln Neumarkt - Cologne

The receptionist couldn't find my booking and after going through a long interview finally when she managed to, there was another quiry" did you bring your bedsheets?" Hmm, we weren't told about that ever in any email or at the booking page, anywhere. Guess what, they charged extra money for the sheets.

I was there for 3 nights ,location is good ,but other things is not bad for the money i payed ,staff at reception very rude ,if you can speak German or you are from Germany i think they ok with you but otherwise no chance .

The hostel was great. Central location and we were upgraded from a 6 bed mixed dormitory to a 4 bed private room at no cost. Only downside is that they charge for bedsheets and pillowcases.

My overall rating for this hotel is 3 out of a perfect 5. Here were the issues with my stay..... Hotel Service- 1) The internet (wifi) was extremely slow and not worth making the attempt to use it. 2) I traveled with a vehicle but hotel parking was very limited. All guest reservations should be given the option to reserve parking at the hotel opposed to parking elsewhere. As a traveler with no familiarity of the area, I had to find my own parking which was about 10 minutes away from the hotel. Room Comfort- 1) Too hot in the hotel room. No A/C unit in the rooms. The two windows in the room could only be cracked opened and not opened completely. Hotel policy prevented windows from being opened up. During my stay, room felt like a sauna.

This is a hostel so not much for amenities...this is just a place to sleep and you can sleep 6 people comfortably in most rooms. Opt for the parking garage. We spent hours looking for parking every night and ended up walking 5-10 blocks each time.