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Hotel Willow Banks

4.0 star property
Shimla hotel with 4 restaurants and 2 bars/lounges

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Willow Banks

Front of property - evening/night
Aerial view
BBQ/picnic area
Restaurant
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Non-smoking
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
The price is $124
includes taxes & fees
$105 per night
Jan 2 - Jan 3, 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LED TV
  • 375 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LED TV
  • 375 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room with Kitchenette

32-inch LED TV with cable channels, TV

Premium Room with Kitchenette

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Kitchenette
  • 375 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Interconnecting family room

Premium bedding, minibar, in-room safe, individually decorated

Interconnecting family room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Heating
Connecting rooms available
Refrigerator
LED TV
  • 750 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Room

Premium bedding, minibar, in-room safe, individually decorated

Luxury Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LED TV
  • 200 sq ft
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room

Club Room | Premium bedding, minibar, in-room safe, individually decorated

Club Room

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LED TV
  • 375 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Connecting rooms available
Refrigerator
LED TV
Premium bedding
  • 375 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

The Orchid Shimla

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (13)
The price is $93
includes taxes & fees
$83 per night
Jan 6 - Jan 7, 2025
The Orchid Shimla
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About the neighborhood

Map
Near Tourism Lift, The Mall, Shimla, Himachal Pradesh, 171001

What's nearby

  • Mall Road - 1 min walk
  • Christ Church - 7 min walk
  • Kali Bari Temple - 17 min walk
  • Lakkar Bazar - 18 min walk
  • Jakhu Temple - 12 min drive

Getting around

  • Shimla (SLV) - 21 min drive
  • Chandigarh (IXC) - 37.8 miles/60.8 km
  • Kathleeghat Station - 16 min drive
  • Summer Hill Station - 19 min drive
  • Shimla Station - 27 min walk

Restaurants

  • ‪Nalini Restaurant - ‬2 min walk
  • ‪Cafe Sol - ‬2 min walk
  • ‪Cafe Simla Times - ‬1 min walk
  • ‪Jashan - ‬6 min walk
  • ‪Hotel Clarke's - An Oberoi Hotel - ‬4 min walk

About this property

Hotel Willow Banks

Hotel Willow Banks features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights include 2 bars/lounges, a health club, and a fitness center.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 2:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (INR 200 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 48

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 700 for adults and INR 500 for children

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night

Parking

  • Self parking costs INR 200 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Willow
Hotel Willow Banks
Hotel Willow Banks Shimla
Willow Banks
Willow Banks Hotel
Willow Banks Shimla
Willow Banks Shimla
Hotel Willow Banks Hotel
Hotel Willow Banks Shimla
Hotel Willow Banks Hotel Shimla

Frequently asked questions

Are pets allowed at Hotel Willow Banks?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Willow Banks?
Yes. Self parking costs INR 200 per day.
What are the check-in and check-out times at Hotel Willow Banks?
Check-in start time: 2 PM; Check-in end time: 2:30 PM. Check-out time is noon.
What is there to do at Hotel Willow Banks and nearby?
Hotel Willow Banks has 2 bars, a nightclub, and a spa, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Willow Banks?
Yes, there are 4 onsite restaurants.
What's the area around Hotel Willow Banks like?
Hotel Willow Banks is a short 1-minute walk from Mall Road and 7 minutes' walk from Christ Church.

Reviews

7.0

Good

7.6/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

It is in nice location
It is nice hotel in good location. The only problem with this hotel is that you need to go down to get taxi. There are lot of steps to climb if you have to go early in the morning as the lift will be operational after 8:00 AM. The service is good, and the staff are friendly
Baburao, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aman, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Louisa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Nisha, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Service crew are friendly
1-night trip
Verified Hotels.com guest review

2/10 Poor

No heat no view but I paid for view room
Sandeep, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was Good
Anupam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Check in process was not smooth.
Gagandeep, 1-night family trip
Verified Expedia guest review

4/10 Fair

I'll not stay at this hotel again. Compared to the rate (20,800INR for 3 nights), the quality of service was much behind of ven India Standard. 1. Room was very chilly but nothing from reception even though I asked to do some things. 2. Staff are working like government officials. 3. Do not respect any hospitality. They work like a machine. I think from the top manager to the staffs on the floor don't know how to catch up the needs of guest. Avoid this hotel.
DONG J, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Location
Amrita, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel hasn’t Parking and overall is good
Krishan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Gurpreet, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property located on the mall road of shimla
Sandeep, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Partap verma needs to be thrown out
It was a terrible stay because of the front office ortaon Pratap Verma . He was non courteous rude and extramlu unproffesional . He wanted us to pay the entite amount upfront on check in and when we asked that we need mote time since the amount wwas disputed he starteed yelling at us saying “ main apni jeb se thodi donga paise “ . Apart ftpm him the entire staff was helpful including the manager sanjay . Who sorted our bill dispute and actes gracefully . I wish oeople are partap are not in yye hospitality industry . They give a bad nsmr yo the hotel and also to thier proffesion. Becsuse of his behaviour i woukd ne er have gond memories of this stay😡
Pallavi Sharma, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay...
The hotel is located at the mall road which makes it an excellent location. The stay was very comfortable. The service was excellent. I would definitely call this hotel as one of the best places to stay in Shimla.
1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

I have stayed before also very happy to see everything upgraded.The room service food and service is excellent but breakfast needs improvement and the manager looked disinterested in his work he doesn’t even have a smile on his face early morning sad to see such faces.The reception and check inn was properly done.Overall had a great time. Thanks
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best Place to Stay in Shimla
The best place to stay in Shimla. Right on the Mall Road with Cafe Shimla Times and Eighteen 71 What else you need?!! This is indeed the best location ever!
Vicky, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Orbitz guest review

4/10 Fair

Average hotel.
Wifi was not working. TV channels were not working consistently. No urgency by hotel staff to fix the problem.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

On the mall road. Period.
Typical three star hotel. Keep low expectations and you will be happy. Old hotel needs upkeep.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very Good

We had a very nice stay here, relaxing. Staff were ok, rooms good. Food ok. They do need to sort out the wifi, and maybe give more detail on what to use and how to use things in the room. But I would stay here again. Well placed for the Mall and Monkey temple.
Verified Expedia guest review