Very fast check-in, extremely helpful staff. Comfortable room, not large, but good enough size. AC works perfectly. The room had natural light. Everything was perfectly clean, towels, bed linen looked new. Very nice, complimentary (!) breakfast with room service. It is a 2-star hotel with 4-star service. Just a few steps away from the metro, from Termini train station, from the Opera House, an easy walking distance from the Colosseum...It's a great hotel for a budget stay in central Rome. We will certainly return. (I've read some of the "bad" reviews on google...seriously, people gave bad reviews for the lift being too small...Seriously people, the hotel is located on the 5th floor of an old residential building, they did not build the lift....another bad review says no bidet...yes, the bathroom has no bidet, just a clean toilet...if you want bidet, pay for a 5* star hotel, not that they all have it :)
Anyway, it was a nice surprise in terms of location and service, certainly a top one in those!