Esperides Resort Crete, The Authentic Experience

We had an extremely stressful stay, where we were so unhappy, we checked out several days early on 4 June. Having recently married in April, we chose a 4 star resort because this was to be our honeymoon and we expected comfort and luxury. We selected a maisonette with balcony when booking. Our maisonette was dark and cramped, with no privacy, on a busy street. The bedroom was upstairs, with bathroom downstairs – so annoying when you need the bathroom in the night. The balcony was tiny, without a proper door. It had no privacy, as it overlooked the other maisonettes. Only a small ledge for drinks and no room for a table. The only other outdoor seating area was a narrow terrace at the front door, unpleasant to use, next to the road with passers-by constantly looking in on us and a heavy volume of noisy traffic and petrol fumes. The pool area lacked privacy as staff continually used it as a shortcut! We were informed that an ‘upgrade’ would cost an additional 20 Euros per night but felt we had already paid over the odds. We were next door to a sports bar, with loud music continuing into the early hours, preventing sleep. We had an upsetting incident with an extremely rude waiter for which the manager apologised and sent wine and fruit to us, but then effectively undid the apology by allowing the same waiter to walk past our door using the ‘shortcut’ to the restaurant. Because of all this, we do not believe this accommodation merits 4 stars or the £800 we spent on it.

The stay was great. Was offered a private pool on arrival which we upgraded too! The breakfast and food was excellent quality and range to choose from. The local area has some of the best restaurants in town! It has recently been renovated and everything is up to date. However the down side was the poor quality bedding, no fitted sheets and every night my wife and I became tangled in a hideous mess of uncomfort and on top of the mattress.

excellent hotel.. very nice rooms. well done mr yannis. you did a great job in your lovely and uniq hotel sifis -jerusalem

Great hotel!!!

Great villa we booked a junior Suite with a private pool, we wanted a relaxing holiday and got just that

Hôtel super agréable Propre Dans un village sympathique avec tout à portée de main Personnel agréable Nous sommes restées 4 nuits et parties à contrecœur. À faire et refaire !

Nettoyage des chambres tous les jours seul bémol c’est que ayant une plage à côté les serviettes de bain son changer tout les 2jours..

Très bon accueil Très bon petit déjeuner Personnel professionnel et agréable Chambre/studio très fonctionnel et agréable. Juste un petit désagrément : eau de la douche très régulièrement tiède voire froide Piscine au top

Prachtige kamer, met een fantastisch uitzicht! Alleen de krekels waren vrij luid aanwezig, maar boven alles een prachtig resort!

Superleuk complex, lieve mensen en super service. Klein minpuntje was het aantal ligbedden bij het zwembad.