Houston Marriott Energy Corridor

The location was perfect! The customer service was perfect!

There for a one-night stay only. Facilities were lovely / staff was mediocre at best - zero attention to us - not sure if it's because we were a late-night check in or a one night stay or a pre-pay...or what?!?

We made a reservation through hotels.com and the room description had a patio/balcony, this is the only reason we booked this room. When we arrived at the hotel we showed her our reservations that clearly stated room with patio/balcony. She stated that hotels.com doesn’t have access to rooms with patio/balcony, and couldn’t give us a room with a patio/balcony. The room we were given was very clean and had a nice sized tub but it was disappointing that our reservation didn’t reflect the actual room we booked.Otherwise the hotel is clean, customer service could use some work, as the woman at the desk told us multiple times that hotels.com didn’t have those rooms and yet our reservation said otherwise so it was a little annoying. As we only have rare date nights we definitely didn’t let it ruin the night. Anyways the hotel also has nice water features outside on the patio by the bar that drown out any noise from the freeway it was nice.

I usually don't leave reviews but the service and cleanliness of the hotel was really impressive that I had to let other potential guest know. This is one of the BEST hotels I have stayed at.

Quick and easy when needing a place to stay just outside of Houston to easily get back on the road.