Hotel Portobelo

Hotel Portobelo is always my number one choice when visiting Guadalajara. Great location, consistently clean and pleasant rooms, with helpful staff.

The hotel is very clean, and is set up very modern. The overall stay was very pleasant. The hotel is placed in a nice, clean area, and I felt relatively safe. The staff was very pleasant. Will definitely come back to this hotel in the future.

Excellent hotel. Love the location and the staff was very friendly. If i had to complain... it would be about the pillows. Otherwise will stay here again.

Excellent hotel for the price

I was surprised to be charged upfront for the room stay, Made me feel really uncomfortable. I was not given instructions how to operate the lights. Electricity socket by the desk was hanging from the wall looks dangerous. Housekeeping knocking on the door before ten including the dry cleaning lady even though the do not disturb sign was on the door. Staff did not have the sense of urgency or at least appear motivated. Staff at the front desk did not answer the phone when I called. Someone curt treatment. Overall, I would stay there again

The Hotel it self is good, nice and clean but the shower door wouldn't close and there are no refrigerator or microwave in the room.

Very clean and comfortable. Short walk to historic center of city.

Great location. Helpful, fruendly staff. The room was spotless and had good anenities. All in all very good value

Second time staying here, and once again very happy with my stay. Rooms and the hotel in general are impeccably clean, staff is great. The location is excellent, within walking distance to everything. I highly recommend, and look forward to staying here again.

I loved the hotel. I will definitely return again. The hotel is right next to the subway and it made getting around on my trip very easy.