Agua Hotels Vale da Lapa Deluxe Villas

Worst experience in 40 years of visiting the Algarve. Stay away from this "HOTEL" If you have it booked then my advice is to cancel. The Hotel is a run down business that should be rated 0 stars. It took us 2 days to get basic essentials gathered up: Patio furniture: remote controls etc. The staff are poorly trained and very unhelpful. The big problem was that there was no air conditioning and temperatures were over 30 c. Both my wife and myself were bitten by insects because we had to leave the doors open top prevent us dying of heat. My wife suffered a reaction to the bites and suffered extreme discomfort. The staff didn't care and just done nothing. The daily housekeeping is a joke. 3 staff walked around the apartment and ok changed the towels but no cleaning. The patio had a mess spilled on it before our arrival and was still there when we left. A dirty run down place with complete lack of management. The worst experience in 40 years visiting the Algarve [by far] Stay away from Vale da Lapa

Not really a great experience, beds were hard and facilities were tired, breakfast was an interesting experience with a different layout every day. Orange juice from a concentrate machine is really unforgivable in southern Portugal. Most light bulbs in the apartment didn't work neither did the aircon upstairs.

Great place downfall internet. No english channels on tv cold at night. House has air con but it's a large place to heat. Overall accommadation and complex amazing staff great

I was not impressed by the choice of their breakfast as Muslim. I would recommend them to look into it. Otherwise there was nothing wrong with their breakfast.

Great place. Lovely breakfast. Clean houses, well equipped