Wingate by Wyndham Lake Charles Casino Area

Comfortable and helpful staff.

I stay at the hotel after having surgery. The staff was so helpful and got my room ready early so I could rest after the surgery. Everyone when out of their way to help me.

Jagannath K, 1 đêm nghỉ cùng gia đình, thg 4 29, 2022

Nhận xét từ khách hàng thật của Hotels.com

Great stay!

The room was very clean and inviting.

Tamra, 1 đêm nghỉ, thg 3 3, 2022

Nhận xét từ khách hàng thật của Hotels.com

Great staff, shuttle to special event was fabulous with a wonderful driver. Front desk folks were super on top of issues with reservations and quickly added the needed room. The hotel is undergoing much needed renovations. Roaches in the bathroom. I alerted the front desk they would need to spray .

1 đêm nghỉ cùng gia đình, thg 2 19, 2022

Nhận xét từ khách hàng thật của Hotels.com

Nice stay, elevators a bit slow. But otherwise a nice overnight stay. Convenient shuttle to local casinos, driver and staff were Awesome!!!!

Nichelle, 1 đêm nghỉ cùng gia đình, thg 2 5, 2022

Nhận xét từ khách hàng thật của Expedia

Awesome Stay!!!

Check in was super easy and the front desk clerk was VERY nice and told us what we could expect from our stay and if we needed anything they were there to help. Much appreciated all the info and the friendliness!!!

Julie, 1 đêm nghỉ cùng gia đình, thg 1 29, 2022

Nhận xét từ khách hàng thật của Hotels.com

There was a roach in the shower. I reported this to the front desk staff named Sarah who asked if it was a big or small roach. I said it didn’t matter. I told her I did not stay in hotel rooms with roaches and asked what type of compensation would be given to me. Her reply was that I would have to wait until her manager got there to which I replied I would not because I wanted out of there as quick as possible. She sent another staff member up to the room who ran the roach down the shower. I did not take a shower. I went down to check out and this obnoxious Sarah had now spoken to the manager Karen Jabusch whom she said supported her and rudely told me that I was not getting a refund and that it was ridiculous that I wanted one over one roach. She told me to get out of the hotel. I told her I would happily do just that and that I would call Expedia and Wyndham. To which she replied you can call them but they aren’t going to be able to do anything because it’s up to my manager. I told her now it was the principle that she thinks she can speak and treat customers the way she was treating me and that she hadn’t heard the last of the matter. She said she was on video and her manager would see everything she did and said and not have a problem with it. I left the property and called Expedia customer service and filed a complaint and spoke to Sarah who called the property and was told the same by this obnoxious employee in Lake Charles.

Faith, 1 đêm đi nghỉ cùng bạn bè, thg 1 15, 2022

Nhận xét từ khách hàng thật của Expedia

Undergoing renovation

Michael, 1 đêm nghỉ cùng gia đình, thg 1 15, 2022

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Concert trip

The area was very convenient close to shopping, restaurant and casino. Unfortunately the air wasn’t working in my room and the hotel was completely booked

Rozephyr, 1 đêm nghỉ, thg 1 15, 2022

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All ways good

Samuel, 1 đêm đi công tác, thg 12 30, 2021

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The staff was great, the area including this hotel are still recovering from the (multiple) natural disasters that hit it and they are doing a great job.

CHRISTEN, 2 đêm nghỉ cùng gia đình, thg 12 25, 2021

Nhận xét từ khách hàng thật của Expedia