Emirates Grand Hotel

It was ok.

Too much waiting, for car and porter. Staff dont show any comfort. Room was decent. Bad pillows and old couch.

As indicated above, I believe green stands for the best

Short couple of days on business in financial district where this hotel is located. Very good value for money. Hotel is ok good condition, only minor disappointment is for the size of rooms they could do with a proper shower and not a shower over bath.

This was by far one of the worst hotels I stayed in Dubai. Let's start with the Pro's, the price. It was just under $100 per night, not bad, especially for the area. Very close to the Dubai Mall, Burj Khalifa and surrounding downtown area with a lot of shops and 24hour Starbucks. The elevators are very cool, super modern controls. Rooftop was so so. That's it for Pros. When we got there it was mayhem, we waited for about 30 minutes past 3pm to actually get a room. They tried to upsell us for an upgraded suite to see the Burj, since we opted not to do that, they put us on the 2nd floor. No problem. The suite we got had a kitchen and laundry machine but no soap for dishes or laundry machine. The minibar and fridge had a list of snacks and drinks with pricing but nothing there. The room was obviously a smokers room and both times we requested a change we were told we would get a call back but no call came. The first night we had no towels and had to call back 2 times asking for towels. Some of the staff was pleasant but most we encountered were not. The found the tub tiny and lacking of anything crisp within the suite. Everything had scuffs, dents, cracks... I didn't think it wouldve been an old hotel but the room showed. I recommend you spend the extra $20-$50 and get a nicer hotel. It is so sad, we flew Emirates Airways and was so pleasantly surprised, we were certain their hotel would give us the same or similar level of service. This was not the case, avoid it by all means.