4/10
The location was decent, and the young lady at the reception was helpful during check-in. However, there were several major issues.
No remote control was provided for the air conditioning, so there was no way to adjust the temperature independently. The Wi-Fi didn’t work at all throughout the stay. Despite repeated requests, it was never fixed. The staff kept saying a technician would be contacted, but nothing was done. One male staff member at reception was especially rude and dismissive, simply saying, “Ask your travel agency, sorry,” instead of offering any real help.
The place didn’t feel like a proper 3-star hotel—more like rented rooms in an old house. Even the stairway lighting wasn’t working, which made it feel unsafe and poorly maintained.
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