Hotel Puerta Del Sol

I stayed several times in this hotel, great location, food, and wonderful people. I always have Outstanding Customer Service!!

I didn't like the smell of the room. I think they use a disinfect very strong. Also the first night it was noise out of the room. I was charged to another room with better experience. The staff very courteous.

Out of the 6 hotels we have stayed at during our trip this has takes #2. Smooth check in and check out.. Loved the court yard/ pool! The rooms were comfortable. Really no upgrades but rooms were nice. There was no fridge or microwave. The beds slightly firm but good overall. Quiet. The food in the restaurant with the exception of their guacamole and fresh fruit. (From what I ate) was not so great..

I was sick and the perfect location to recover

Excellent service.

Great service and clean after our stay we got a ride to the airport there was massive traffic but the driver did a great job taking us there if not we would have missed or flight

The window in the room was painted black and did not allow for any natural light to come through. Overall easy check in and the staff at the restaurant downstairs was very accommodating and pleasant.

The stay was good for the purpose and price. But beds are a bit too hard

Nor a good experience at all!

It will be good if maid made the bed with blanket instead of just sheets and a lightwait cover. I had to unmade the bed and make it again in order to have a blankey. very difficult to flush toilet it would be good if it had the handle with easy access. I requested a a burnt lightbulb to be replaced. They did not. It seems like maids do not report when lightbulbs are burnt. Desk people and other employees are not as helpful. .