8/10
Reaching the hotel from the ferry is extremely difficult. Taking the elevator is a MUST! You absolutely CANNOT climb the steps with luggage or get good gps walking directions. The elevator location and the need to find and use it needs to be expressed as the ONLY option and be very specific as to how/where to find it. There are not easy to follow signs to find it, we actually NEVER saw an elevator or lift sign. Since there were no signs to the elevator we thought we could follow the walking gps directions. Once you start on this path, there's no other option but to finish. I was ready to call an ambulance when I couldn't get a taxi mid way. I am a fit 54 year old but this climb had me crying. The staff had to come and get me and assist. I was ill for the rest of my stay, but the staff was nice enough to go to the pharmacy for me to retrieve medical help.
Kimberly
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