First Hotel Paris - Tour Eiffel

Comfortable stay in a very convenient location, steps away from the metro station. The front desk was always so friendly and helpful whenever we needed anything. We were very happy with our stay!

Very nice rather small boutique hotel right next to Cambronne metro station and very near Eiffel Tower. In fact many rooms have a very nice view of the tower. Staff was exceptionally friendly and speak English well. Right next to hotel very nice bakery and restaurant. Hotel is very much recommendable.

Overall great service in a great location.The room was small but it’s Europe and that was expected. The view from the 4th floor wasn’t that great as you could only see the very tip of the Eiffel Tower. Having the metro right across the street was great and convenient but did make for a noisy atmosphere.

1. the room was very small. I asked for two single beds and they were practically together given the size of the room. 2. the toilet/shower room was very small. 3. the mattress was hard and uncomfortable to sleep on. 4. The pillows were terrible. They were lumpy and had clumps in them. Please feel the pillows and you will understand what I am talking about. When you lay on the pillows it is like laying on a mountain. I had very bad nights sleep - on the first day I had 2 hours of sleep in total. My neck was in a lot of pain from the unevenness of the pillow. 5. The website advertises that it has a minibar inside the room. This was important to us as we wanted to buy and store breakfast in our room for the mornings. We also wanted to store cold bottles of water given the heat. However, upon entering the room we discovered that it did not have a minibar. 6. I asked for an iron and board to iron my clothes. I was given a miniature board with no stand. I had to iron my clothes on the bed bending down which was far from ideal. 7. I used a green tea bag and it was not replaced the next day or the day after that. 8. The hotel was not peaceful. All we could hear was the loud noise from the metro renovation works outside. I was very disappointed with my stay at the hotel. I paid a lot of money per night to receive such a basic room and service. I would like to hear from management about the above and about a partial refund.

We were so thrilled the first night we got into our room. We opened the window and had an amazing site of the Eiffel Tower twinkling. We watched it ever night as we went to sleep. Awesome room, clean and very helpful staff. This was our first time doing Paris and we did it without a tour guide.