Best Western Plus Welcome Hotel Frankfurt

Stayed here for two years, and both years the bill was wrong. I needed to fix the bill and make sure it was right. Also there were silverfish everywhere including in the restaurant. It is a decent hotel but it seems like they need to work a bit harder to keep it clean and make sure they get the billing right.

Hotel was great, very modern. Great deal for the price that I paid.

No fridge for two nights..

Nice clean hotel good views of thecity not much locally for drinks or food though

A great location for the Messe and a very convenient tram stop for the city and the Hauptbahnhof

A/C not working Stained bedding not changed throughout my stay yet room was ‘cleaned’ each time. Pillows dead flat. Room too small(standard room) Check in smooth. Nice staff.

Lovely hotel, great service. Room on the small side in comparison to others but complementary water and snacks in reception was a nice touch.

Excellent Hotel, Superb value for the stay! Excellent and friendly staff also! Plenty of Public transport options close by also so very easy to travel around Frankfurt from there! Overall an excellent Hotel, would highly recommend it!

Room was spacious, air was not good so the room was very hot and hard to sleep. Area is more residential so you had to travel for any activity or food/drinks other than eating at the hotel

Overall rating 4 out of 5. Hotel staffs are friendly and helpful. Condition of room is good and clean. Located nearby Convention centre which is good however, less eating outlets.