H2 Hotel Berlin Alexanderplatz

The hotel was well-located and the staff were very helpful. The receptionists always seemed able to help us find the best routes around Berlin and in the cafeteria I particularly want to commend an African staff member who could not be faulted for politeness, efficiency and helpfulness.

We had a great time. Thank you!

This hotel was in the heart of Alexanderplatz, which is the centre of where you want to be. The room was a little small (4 twin beds in a room- 2 bunk beds), but the location and the breakfast included made it worth it. Walking to the Christmas Markets was fantastic, and we were centrally located to all the other main sites. I like that parking is available at the location (20 Euros per night) and I didn't have to find street parking. It was safe, clean, and I didn't have to worry about anything. It is right next to the Hofbräu Brew House, which was a HUGE hit. Would stay here again!

Location was great being so close to the station. Room was a bit smaller than expected but it was functional Tea and coffee or bottles of water in the room would have been nice to have, otherwise cannot fault the hotel

Loved the under floor heating in bathroom, the shower was fabulous. The pillows were flat as pancakes, however no problem to request more.. all staff were freindly and helpful.. breakfast was perfectly adequate, ate pasta there one night which was very tasty and competitively priced

It is a beautiful hotel with a great location to Museum Island and the train station. Wonderful breakfast with a lot of variety.

The property and location was decent. The staff was fairly friendly. The food was great, and the restaurant staff was very helpful. However, the electricity went down in the hotel building “only” and not the area. It lasted from 10pm until 3am. I understand this can happen anywhere. When I asked when it was estimated to be restored, instead of receiving a positive answer, I was told by the staff receptionist that I did not need electricity to sleep! What about the other amenities visitors consider in hotels (internet, TV, etc)? Even though being a positive traveler at all times, I was expecting some feedback during checkout or some sort of incentive to encourage visitors to stay again at H2. Nothing of that happened. I don’t think I’ll stay at H2 again, unfortunately!

Sunday breakfast far too busy. Needs to be controlled

The hotel's location provided easy access to bus, tram, U &Sbahn services. Museum island was easily reached on foot as was Nickolai church and the TV tower. Fresh bedding each day was a welcome surprise. No lounge area. Grrreat to see Berlin from.

Great stay amazing location, brilliant value for money