2/10 - Kém
5 tháng 3, 2025
Unfit manager hired by clarion
Absolutely horrible. We packed swim wear for the overnight stay, was informed when we arrived pool was closed due to maintenance. Hair dryer and bath tub in room not working. Toilet seat missing. I twisted my ancle badly getting off the plain and called reception to ask for painkillers or advice, none given zero service. The night manager had the worst attitude and I’m shocked that an establishment like clarion would choose such an unprofessional person to be the face of the hotel responsible for customer service. I informed the manager that I would report him, which was the ONLY thing that made him move and care enough to want to report me back. As long as it’s not his direct concern he couldn’t care less, when a guest sustained injury and seeked assistance in a foreign country. Highly suggest night manager of clarion CDG 04-05 march 2025 reviewed but me and my partner choose from this point never to use clarion again. 2 customers lost in this one instant due to the shocking words and lack of service for the so called night «manager».
Michael
Michael, nghỉ 1 đêm
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