Stayed for 4 days, not once was our room cleaned or fresh towels, toilet paper etc renewed. We are a family of 5.
When we spoke to the hotel the first time about it they were going to bring us some towels etc but never did, wasn’t till our last night that we got towels. They said we’re meant to book in a room clean and it was all on the info in the room ( it was but was under red COVID setting, we were in orange). Very disappointed in the stay especially for the amount we paid.