Cleanliness superb! the room had both shower and whirlpool tub. But, you had to run the whole room to wash your hand after visit the toilet. The extra bed was not comfortable; it was a folding one and, though of seemingly good quality, it was not possible to get a good night's sleep on it. The place was under remodelling, so, the path to the room was through different floors/elevators or through the restaurant, whereas the "last mile" of the path was through a temporary wood-board construction lit by led ropes, which resembled a jetway :-) . The service would not make any corrective actions: the cracked water reservoir in espresso coffee maker was never addressed (they suggested I try it out and if it leaks they would act); they also seem to consistently leave decaf only coffee sticks that are used to make instant coffee with a boiler. The restaurant of the hotel was very well organized. The ice-cream based sweets were extremely tasty. The hamburger was not something extraordinary in taste.