The Elements Krabi Resort

Upon arrival, we were given a room on top floor, where AC was not working. Also no internet in the room. By the evening, AC was fixed, but at 10:30 I had to ask for internet connection repair to stop until the following day (an engineer was repeatedly sent to our room to fix it!). Staff is nice, always smiling, courteous, but not helpful. I had to ask for the room to be changed, and by the afternoon we were given a new room and upgraded, which was really nice. Other things that I found strange in a 4 star hotel is the state of reclining chairs by the pool (plastic wicker armrests were all falling apart, foam cushions undone at seams), the fact that drilling and repairs on the location would start at 2 pm (?!), and one evening when I attempted to order G&T the waiter came back to tell me they had no tonic water in the hotel. Just strange. Hotel provides afternoon shuttle to Ao Nang, which is very convenient if you want to explore the area a bit. Also, motorbikes are available for rent, and bicycles for free. Very efficient taxi service to the airport is also available.

Marta, 5 đêm kỳ nghỉ lãng mạn, thg 1 22, 2020

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We could not rate this place highly enough. Justin and the rest of the staff were so kind and helpful. They worked so hard to make our wedding day and the rest of the trip special. Nothing was a hassle for them and they always had a smile on their faces. Thank you for a wonderful trip!

Charlie, 7 đêm nghỉ cùng gia đình, thg 1 2, 2020

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The staff were lovely and friendly!! And the hotel was beautiful

2 đêm nghỉ cùng gia đình, thg 10 30, 2019

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Beautiful location. 10 minutes from the party zone. Nice an quiet. The staff was amazing! We rented a 150cc scooter from them an went all around. It was perfect. Food was good. Beer was cold. Only down side was internet is poor because of the more remote location. We had a wonderful time there an would definitely recommend it. Also the staff is amazing!!

Tyson, 4 đêm kỳ nghỉ lãng mạn, thg 10 25, 2019

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Fantastic staff. Very picturesque grounds, design and landscaping. Pool area is legendary. Quiet. We should have stayed another night.

Rob, 1 đêm nghỉ, thg 10 18, 2019

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Meh

I really really wanted to love Elements, but it just wasn't amazing. Service & food both were incredibly hit or miss; some staff/cooks were high-functioning with common sense, others really lacked. The whole team would benefit greatly from Hospitality Training 101. The actual place is nice enough, amenities good. Krabi is worth a trip IF you take a boat trip to the islands. If you're just going to the resort to be at a resort? You'll likely be disappointed. But the rooms are nice & exceptionally clean, thankfully!

6 đêm nghỉ, thg 4 16, 2019

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Absolutely wonderful place to stay. The staff recognized us throughout the stay and helped with every need. The resort the smaller than expected but made for an even better experience.

3 đêm đi nghỉ cùng bạn bè, thg 4 15, 2019

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Es wurde sich gut um uns gekümmert

Wir waren Anfang November (fast) die einzigen Gäste in der Anlage, aber es wurde sich gut um uns gekümmert. Abendessen auf dem Zimmer und Frühstück ala carte (weil wohl zuwenig Gäste für ein Buffet). Die Anlage ist schön, die Zimmer auch.

Thomas, 1 đêm nghỉ, thg 10 30, 2019

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Anders, 12 đêm nghỉ, thg 12 25, 2019

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