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Hotel Torre del Reloj

3.5 star property
Hotel with restaurant, near Bocagrande Beach

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January 2025

Photo gallery for Hotel Torre del Reloj

Minibar, soundproofing, free WiFi
Property grounds
Exterior
Exterior
Lobby

Reviews

6.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Laundry facilities
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Minibar, soundproofing, free WiFi

Superior Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Free cots/infant beds
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room, Balcony

Minibar, soundproofing, free WiFi

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Free cots/infant beds
LCD TV
Ceiling fan
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior

1 Br Bright & Cozy loft in Cartagena

Pool
Laundry facilities
Free parking
Free WiFi
10.0 out of 10, Exceptional, (4)
The price is 2.336.745 ₫
3.487.851 ₫ total
includes taxes & fees
27 Nov - 28 Nov
1 Br Bright & Cozy loft in Cartagena

About the area

Map
Carrera 7 n. 32-77, Barrio centro, Cartagena, 130001

What's nearby

  • Clock Tower - 1 min walk - 0.1 km
  • Bolivar Square - 4 min walk - 0.3 km
  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Walls of Cartagena - 9 min walk - 0.8 km
  • San Felipe de Barajas Castle - 5 min drive - 3.9 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Plaza de los Coches - ‬1 min walk
  • ‪Época - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪The Clock Pub - ‬1 min walk

About this property

Hotel Torre del Reloj

Located just 3.7 mi (5.9 km) from the airport, Hotel Torre del Reloj offers a shuttle (available 24 hours). You can grab a bite to eat at the coffee shop/cafe or wind down at the end of the day with a drink from the bar/lounge. This Colonial hotel is also within a short 10-minute walk of Clock Tower and Cartagena de Indias Convention Center.

Languages

English, Spanish

At a glance

Hotel size

  • 15 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 6:00 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Internet

  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Colonial architecture

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 90000 per vehicle (return)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Torre del Reloj
Hotel Torre del Reloj Cartagena
Torre del Reloj
Torre del Reloj Cartagena
Hotel Torre Reloj Cartagena
Hotel Torre Reloj
Torre Reloj Cartagena
Torre Reloj
Torre del Reloj
Hotel Torre del Reloj Hotel
Hotel Torre del Reloj Cartagena
Hotel Torre del Reloj Hotel Cartagena

Frequently asked questions

Is an airport shuttle service offered by Hotel Torre del Reloj?
Yes, an airport shuttle is available. The charge is COP 90000 per vehicle return.
What are the check-in and check-out times at Hotel Torre del Reloj?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Torre del Reloj?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (6-min drive) is nearby.
Are there restaurants at or near Hotel Torre del Reloj?
Yes, there's an on-site restaurant.
What's the area around Hotel Torre del Reloj like?
Hotel Torre del Reloj is in Cartagena Walled City, a short 1-minute walk from Clock Tower and 5 minutes' walk from Cartagena de Indias Convention Center.

Hotel Torre del Reloj Reviews

Reviews

6.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Very good

Great location - right in the center of everything.
4-night trip
Verified Expedia guest review

8/10 Very good

Luis, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The clubs nearby party until 3 am, before which it’s impossible to sleep on the stained pillow. Bathroom had 1 cockroach. Not the most hygienic place I’ve stayed.
Carlos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was really nice for the price. Although we didnt get any help to take our suitcases up to the room and it was kinda hard because there’s no elevator. We had a balcony that allowed us to have a view to the “Torre del Reloj”
3-night romance trip
Verified Expedia guest review

6/10 Good

I recommend to have better wifi connection.
The hotel is conveniently located, near restaurants, museums and shops. However it turns a little uncomfortable because of the noise of the music and the people partying in the plaza in front of the hotel.
Rocio, 2-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Expedia guest review

4/10 Fair

1) location was excellent 2) property was very old 3) hot water was non existent 4) no safe in everyroom and the rooms that had safe boxes were moveable and could be moved easily (what a joke)
RV, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

Good location, fight in front of the clock tower, noisy at night, poor wifi, to many stairs no elevator.....
3-night trip
Verified Orbitz guest review

8/10 Very good

Hotel Torre del Reloj overlooks Plaza Coches and is perfectly located in the old city. 5 minute walk to Bodeguita, where boat tours depart from, 8 minutes to some very nice restaurants in Getsmani and the food truck park on the harbor. It has a fantastic roof terrace bar with great latin music videos. Several ATM's close by. Piccolo's pizza next door....if you like pizza their pizza will knock you out. A little further along in the arcade is a Colombian snack bar with cheap and very tasty empanadas. Included breakfast was standard fare, no complaints there. Staff was very friendly and helpful. We had a shower head that was half working, told them in the morning, there was a new one installed when we came back at the end of the day. Dropped off some dirty shirts in the morning, they hanging in our room in the afternoon, and for a very reasonable price. WiFi was good, strong signal. Airco mini splits in the rooms was tip top, which you really appreciate in Cartagena's heat. The only drawback for some is that it's noisy at night. The square and surrounding streets are full of people until late at night, and some music from the roof terrace filters down to the rooms. Didn't bother me at all, but I could see that some difficult sleepers would find it a problem. All in all we had a great week there, and would recommend staying there if going to Cartagena for the first time.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location to stay in Cartagena. Tours meet feet away from the hotel
HappyTraveler, 5-night family trip
Verified Expedia guest review

4/10 Fair

3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very central location, but the rooftop bar is very mediocre and the room was quite stuffy (no window and mediocre ventilation).
1-night romance trip
Verified Expedia guest review

8/10 Very good

Great location and service. Bathrooms and facilities need better maintenance and cleanliness.
2-night trip
Verified Expedia guest review

4/10 Fair

Total disappointment.
We booked a week in advance for one night in order to spend New Years Eve within the walled city of Cartagena. We expected it to be noisy since the mini balcony room overlooks the clock tower and plaza de Los coches. The point of paying double for what these rooms go for was to enjoy the view and action in the plaza. We even stopped by the day before checkin to reconfirm our prepaid booking even though we had received 3 emails confirming our “guaranteed” paid booking. Two hours before check in I got a what’s app call from this hotel and they told me that there were no rooms available. We stormed over there. They offered to put us up in Boca. We didn’t leave until they found us a room. They came up with something after an hour of complaining. We had no access to the restaurant or the bar due to their New Years party. Total disappointment.
Stephanie, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

ABSOLUTELY DISGUSTING
This place was absolutely disgusting! The first room I got which was supposed to be their best and largest, the air conditioning didn’t work and the shower door didn’t close so the floor and toilet were soaked. Air is necessary as it is 100 degrees every day. The second room I got was smaller with two little beds that were slid together. The sheets were filthy with what looked like an ass print and all night long I was falling between the two beds. They didn’t have a fitted sheet so the bedding came apart very easily. The place has cockroaches and the WiFi didn’t work in the rooms. There was black mold in several areas in the bathroom, a used condom in garbage, the sink wouldn’t drain so I had to twist out the stopper, the outlet was melted, the faucet barely trickled water and they left me soap that was open with fuzz and hair on it. I threw it away and they took it out of the garbage and left it for me the next day. When I checked out, they wanted 150,000 pesos because my son stopped by for a couple hours. I would have left after the first night but it was non refundable. This place is filthy.
Michael, 12-night trip
Verified Hotels.com guest review

6/10 Good

There is no consideration about people who can’t claim stairs specially if you are in the tird flor
4-night trip
Verified Expedia guest review

2/10 Poor

Feels cheap
Hotel feels cheap .u can't brean fiends in to ur room. It was more like a hostal than a hotel. Is not worth the $90 i pay
1-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay here. The staff were great and very accommodating. they let us stay in the same room even though we had booked a different room (for a lower price) for the last night. They also set up a tour to Totumo volcano for us. The bar on the roof was fun and they gave us a free welcome drink. We had a nice big room with a balcony overlooking the torre de reloj. It was quite noisy at night but that is to be expected from the location. I would stay there again
Ana, 1-night trip
Verified Expedia guest review

6/10 Good

Basic
Basic hotel. No hot water in standard rooms. No window in our room either. Loud, thumping music coming from somewhere until 3am. On the positive it was cheap, clean, great location and staff were very helpful
Mark, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

could be better but it's all good
I think it was a safe and convenience spot
David, 2-night trip
Verified Hotels.com guest review

6/10 Good

location location location
The front desk was oblivious about our reservation. Our room was tiny and not well appointed.
Verified Orbitz guest review

8/10 Very good

Nice hotel in the center of town and activities.
Staff was very helpful. Hotel is on a main square with lots of nightlife activities. Best for young people and those wishing to party. Still it was easy to sleep. Location good and easy to get around town. Lots of things within walking distance.
Verified Orbitz guest review

8/10 Very good

Good for the price
Honestly for the price it is very decent. You can't expect more for what you are paying. "good location" BUT in the heart of the vendors...actually the lobby entrance is thru the vendors (street food). That was not nice, not a family location hotel. Nice rooftop bar.
Verified Hotels.com guest review

2/10 Poor

Verified Hotels.com guest review

4/10 Fair

Good location - not so good hotel.
This hotel is located right in the center of the old town entertainment and restaurant district. The noise level at night right up to 3am is loud and the rooms are not soundproofed, so cannot get any sleep here. The standard room booked through Hotels.com is without any windows and for a room with window must pay extra. The bed and pillows are of low quality. Wifi only in common areas and not in your room!
Verified Hotels.com guest review