2/10 - Kém
19 tháng 11, 2024
We visited this property (a child, 2 elders in their 80's and I) in late October and as in other reviews we were greeted by a dishevelled man. To our horror in the evening we found BEDBUGS crawling over the beds - google confirmed they were bed bugs and we photographed and filmed them. The Manager was defensive and lacked any empathy. He refused to admit the issue or to offer any kind of help or offer any solution. It meant having to uproot elders to try to find alternative accommodation late at night. He said I hadn't paid when I asked for a refund and REFUSED A REFUND - so we are out of pocket by £181. I WOULD ADVISE CAUTION - don't risk staying there
rebecca
rebecca, nghỉ 2 đêm cùng gia đình
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