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Hotel Pullman ZamZam Makkah

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Great Mosque of Makkah

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pullman ZamZam Makkah

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sports facility
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Reception
Spa

Reviews

7.0 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Library
  • Computer station
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
The price is $231
includes taxes & fees
$192 per night
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Classic Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

View from room

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 753 sq ft
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 592 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Size Beds, Haram View

View from room

Classic Room, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, Haram View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 3 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 4
  • 3 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

View all photos for Classic Accessible, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Accessible, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, Haram Courtyard View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Junior Suite, 2 Single Size Beds, City View

Deluxe Junior Suite, 2 Single Size Beds, City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

View from room

Deluxe Presidential Suite, 1 Double Size Bed, 2 Single Size Beds, Haram View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Executive Suite, 1 King Size Bed, 2 Single Size Beds, Partial Kaaba View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 7
  • 1 King Bed

View all photos for Classic Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for Classic Junior Suite, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Junior Suite, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 484 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Presidential Suite, 1 King Bed with Sofa bed, City View (Deluxe)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • City view
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 4 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Classic Room, 4 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 398 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Room, 2 Single Size Beds, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Single Size Beds, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
  • Sleeps 5
  • 2 Double Beds

Similar properties

Building design

Swissôtel Makkah

Airport transfer
Free WiFi
Restaurant
Connecting rooms available
8.6 out of 10, Excellent, (1006)
The price is $261
includes taxes & fees
$216 per night
Dec 1 - Dec 2
Swissôtel Makkah
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About the neighborhood

Map
Abraj Al-bait., Central Area Ajyad, Makkah, 21955

What's nearby

  • Abraj Al-Bait Towers - 1 min walk - 0.1 km
  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.6 km
  • Kaaba - 6 min walk - 0.6 km

Getting around

  • King Abdulaziz Intl. Airport (JED) - 71 min drive
  • Makkah Station - 12 min drive

Restaurants

  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الطازج - ‬1 min walk
  • ‪الطازج - ‬1 min walk

About this property

Hotel Pullman ZamZam Makkah

You'll be in a fantastic location at Hotel Pullman ZamZam Makkah, just a 5-minute walk from Great Mosque of Makkah and Abraj Al-Bait Towers. For a bite to eat, guests can check out Al Zahra, one of 2 restaurants, which serves breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of Kaaba. Fellow travelers love the breakfast and location.

Languages

Arabic, English, French, Hindi, Indonesian

At a glance

Hotel size

  • 1315 rooms
  • Arranged over 33 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 9:00 AM
  • Contactless check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (SAR 400 per day)

Other information

  • Designated smoking areas
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.
Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 90 per person
  • Early check-in can be arranged for an extra charge of SAR 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of SAR 400 (subject to availability)

Renovations and closures

The property will be renovating from July 19 2023 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for SAR 400.0 per night

Parking

  • Valet parking costs SAR 400 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts major credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Pullman ZamZam Makkah
Hotel Pullman ZamZam Makkah Mecca
Pullman Makkah Hotel
Pullman ZamZam Hotel
Pullman ZamZam Makkah
Pullman ZamZam Makkah Mecca
ZamZam Makkah Hotel
ZamZam Pullman
ZamZam Pullman Hotel
ZamZam Pullman Makkah Hotel
Pullman Zamzam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel
Hotel Pullman ZamZam Makkah Makkah
Hotel Pullman ZamZam Makkah Hotel Makkah

Frequently asked questions

Does Hotel Pullman ZamZam Makkah offer free cancellation for a full refund?
Yes, Hotel Pullman ZamZam Makkah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Pullman ZamZam Makkah?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Pullman ZamZam Makkah?
Yes. Valet parking costs SAR 400 per day.
What are the check-in and check-out times at Hotel Pullman ZamZam Makkah?
Check-in start time: 2:00 PM; Check-in end time: 9:00 AM. There's a charge of SAR 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of SAR 400 (subject to availability). Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Pullman ZamZam Makkah?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around Hotel Pullman ZamZam Makkah like?
Hotel Pullman ZamZam Makkah is in Al Hajlah, a short 2-minute walk from Great Mosque of Makkah and 6 minutes' walk from Kaaba. Travelers love the hotel's prime location.

Reviews

7.0

Good

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Muhammad, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

JAVAID, 5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Okay, subpar
For a 5 star hotel, you would expect better. It was an okay experience. We had half board included with breakfast and dinner. Do not recommend it at all at this hotel. The food was almost inedible and was horrible. There were not too many choices and the cusine was veryyy limited. We stayed at zamzam before to but this was the first time we included dinner. Save your money and don't at here. Hotel rooms were good, service was regular. Nothing above and beyond. We have stayed at swisshotel and the food snd service was always better
Usman, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Muhammad, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Afshan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Moeen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent stay, perfect location. Room good, and taken care of by Mohammad Jane. Breakfast was great. Plenty of eating places in and around the clock tower.
Mohammed, 5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Shahnaz, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Esmaeel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Good
The stay was good. Waiting times at Check-in or Check-out some times could be above average.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

All of our family like it
Amazing and especially thanks to Saoud front disk manager
Ahmed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

asif, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I had an exceptional stay at Hotel. The check-in was smooth, and the staff were welcoming and attentive throughout my visit. My room was spotless, beautifully decorated, and offered a stunning view of the city. The bed was incredibly comfortable, and the thoughtful amenities, like complimentary bottled water and plush bathrobes, added to the experience. The hotel’s rooftop pool was a perfect spot to relax with panoramic views, and its location was ideal, just a short walk from major attractions. Overall, I highly recommend this hotel and look forward to staying here again.
Tamer, 2-night family trip
Verified Expedia guest review

2/10 Poor

Mahbub, 4-night trip
Verified Expedia guest review

4/10 Fair

Sarfaraj, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Javaid, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel Great location near Makkah Great restaurant Very good customer service
Fayez, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nadeem, 3-night trip
Verified CheapTickets guest review

6/10 Good

Nayeemuddin, 3-night trip
Verified Expedia guest review

6/10 Good

rooms needs lot of updates from faded paints to old furniture. Toilets needs new seat and smells bad. What I like is the walkable distance to shopping and other ameneties.
Mansoor, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Value for money
Very Comfortable,
Syed, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kashif, 6-night trip
Verified Expedia guest review

8/10 Very Good

parvez, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

SAYYID, 3-night trip
Verified Expedia guest review

8/10 Very Good

Good location and convenient
Abdullahi, 3-night family trip
Verified Expedia guest review