Xiamen-Gulangyu Island Terminal - 4 min drive - 4.3 km
SM City Xiamen - 6 min drive - 5.6 km
Xiamen Mingfa Commercial Plaza - 6 min drive - 3.9 km
Nanputuo Temple - 6 min drive - 5.3 km
Xiamen University - 7 min drive - 5.6 km
Getting around
Xiamen (XMN-Xiamen Intl.) - 21 min drive
Kinmen Island (KNH) - 17.4 miles/28.1 km
Xiamen Railway Station - 8 min drive
Xiamen Gaoqi Railway Station - 18 min drive
Xinglin Railway Station - 26 min drive
Wenzao Station - 8 min walk
Hubin Middle Road Station - 13 min walk
Hubin East Road Station - 15 min walk
Restaurants
Music box - 13 min walk
熊嘟茶 - 4 min walk
舒友海鲜大酒楼 - 3 min walk
天天渔港大酒楼 - 3 min walk
阁楼演艺酒吧 - 2 min walk
About this property
Kempinski Hotel Xiamen
When visiting Xiamen, Kempinski Hotel Xiamen is a great choice to consider. Guests can visit the spa to be pampered with massages, facials or body treatments, and Yue Fu, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Public transportation is only a short walk: Wenzao Station is 8 minutes and Hubin Middle Road Station is 13 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
460 rooms
Arranged over 24 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 16
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Lifeguard on-site
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2011
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchair-width doorways
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Dressing gowns and slippers
Children's dressing gowns and children's slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free long-distance and local calls
Electrical adapters/chargers
Food and drink
Meal delivery service
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
K Spa has 13 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Yue Fu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Kaffee On 2 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Kakurega Teppan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 140 for adults and CNY 98 for children
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
Also known as
Hotel Kempinski Xiamen
Kempinski Hotel Xiamen
Kempinski Xiamen
Kempinski Xiamen Hotel
Xiamen Kempinski
Xiamen Kempinski Hotel
Kempinski Hotel Xiamen Hotel
Kempinski Hotel Xiamen Xiamen
Kempinski Hotel Xiamen Hotel Xiamen
Frequently asked questions
Does Kempinski Hotel Xiamen offer free cancellation for a full refund?
Yes, Kempinski Hotel Xiamen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski Hotel Xiamen?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Kempinski Hotel Xiamen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kempinski Hotel Xiamen?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Kempinski Hotel Xiamen?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Kempinski Hotel Xiamen and nearby?
Kempinski Hotel Xiamen has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near Kempinski Hotel Xiamen?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Kempinski Hotel Xiamen like?
Kempinski Hotel Xiamen is in Siming District, a short 8-minute walk from Wenzao Station.
Kempinski Hotel Xiamen Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
9 Dec 2024
Mattress sinks in
Generally fine but the biggest problem is that the mattress sinks in. This resulted in us having back and neck aches the next day.
Tan
Tan, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Jin
Jin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Aug 2024
Wonderful stay
Baojun
Baojun, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Good mid range choice
Nice hotel with high quality facilities. Floors in the bathroom were not super clean.
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jul 2024
surrounding parks & lakes
A TAV
A TAV, 2-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Carlos
Carlos, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Apr 2024
Huage
Huage, 2-night trip
Verified Expedia guest review
6/10 Good
25 Apr 2024
Check in time 45min could not find the booking
Sam
Sam, 2-night family trip
Verified Expedia guest review
4/10 Fair
1 Apr 2024
Not as good as expect,Smoking floor, sunk bed
- I requested a smoking room, but they put us on the Smoking floor, and I am extra sensitive to smoke. I ended up having a nose allergy here while staying.
We didn't that I know that hotel in China people can actually smoke here so I didnt make a complain for my 2 nights stay here. On last night I clarify late at night about the smoking with the staff, they mentioned that they put us in a smoking floor and ask if “you dont smoke at all?” And do offer the room change but we were too tired to pack and move for less than 8 hrs until we check out.
- Bed on the 8th floor is extremely soft that you would sink in the bed. The spring came out from the side of the bed. Too disappointing for such a good brand as Kempenski. This is the worst Kempenski so far I stayed.
Warning, coming to the pool here you need a swimming cap as a regulation from the goverment. They should put this is the website or inform guests to prepare. We didn't have ours an ridiculously need to buy for another 80rmb.
- check in was smooth but the staff should inform us that the floor in smoking floor we specifically request for non smoking in the booking.
- cleaning lady was so nice that she come to our room to spray for the smoking odor so many times.
NUTTIDA
NUTTIDA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Mar 2024
Bonnie
Bonnie, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 Mar 2024
Zhao Sheng
Zhao Sheng, 3-night trip
Verified Expedia guest review
10/10 Exceptional
22 Mar 2024
Great
Verified traveller
3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Mar 2024
Alex at the front desk was very helpful
Grant
Grant, 2-night trip
Verified Expedia guest review
6/10 Good
17 Jan 2024
Smoking in a no/smoking room / floor!
I stayed at Kempinski Shanghai in October 2023 and had also previously stayed in Kempinski Xiamen. My recent stay was a disappointment. I booked 3 rooms; 2 King bed and 1 Twin for 1 pax (Guest, Kho Chuan Seng). My room was on a non smoking floor but the instant I opened my room door, smelled of cigarette smoke and there was an ashtray on the table next to a no-smoking sign!!!
Lynda Lin Hwa
Lynda Lin Hwa, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jan 2024
The hotel was really hot and there was no way for it to cool down.
YIZHENG
YIZHENG, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
4 Jun 2023
PAK CHEUNG
PAK CHEUNG, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 May 2022
JIEKUN
JIEKUN, 1-night trip
Verified Hotels.com guest review
4/10 Fair
1 May 2021
This hotel is beautiful, but has a service environment I can best describe as hostile. Rules are plentiful and enforced with vigour. Much of this, I should say, relates to travelling with children. We booked an executive floor room. Only after arrival did we learn that children are not allowed in the executive lounge free of charge (unlike any other executive/club hotel we have ever stayed). At the swimming pool, the only motion allowed is in a single direction. Swimming across the pool is forbidden and will result in verbal redress from staff. The idea of children playing and enjoying the water is foreign here. After raising some of these issues with the hotel, they did offer some accommodations - allowing our kids in the lounge for an extra night, for example. But the general hotel environment was unwelcoming, and this seemed to be institutional, not at all a question of individual staff.
Verified traveller
4-night family trip
Verified Expedia guest review
8/10 Very good
4 Apr 2021
OK hotel, service could be improved a lot though.
Check in and concierge service were really good, but service at breakfast and lounge bar was mediocre and disappointing for a 5 star hotel. When it gets busy, breakfast staff get really flustered with little organisation of which tables have been allocated, then tables are cleared whilst you queue at the different stations getting your food. The cocktails at the lobby bar are also not really recommended - they didn't seem to know how to make the basic cocktails. Overall a hotel that has a good reputation but the service does not quite live up to it.
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
7 Oct 2020
Li cheng
Li cheng, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2020
Nice hotel in good location. You just never disappointed with German hotel management. The breakfast buffet is amazing! Too many good things to eat. The manager Mr. Li of the restaurant is very observant. My 8 years old daughter had dry throat, he served her a glass of warm lemon water right away...... we really appreciated for his service.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2019
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
28 Dec 2019
Fabulous stay!
We thoroughly enjoyed our stay at Kempinski while visiting Xiamen with family. The rooms are spacious and very clean, love the details too. Staff are professional and were very helpful from the moment we arrived. Breakfast buffet was excellent with a huge variety of eastern / western options and local delights. Kids friendly hotel. We’d definitely stay again.