Shoreline Hotel Waikiki

Good location, Nice Color's, but the Room's should be Colorful like on the Website instead of the Room's only having One Wall with Color the rest of the room was just plain and boring White plus the Room was kinda small and the Carpet in the room was Dirty and I Didn't Like The View From Our Rooms Balcony of The Trashy Building Next Door. There were times when they were out of complimentary coffee or coffee cups and it seemed that the Staff could care less about it. It certainly Wasn't worth the Money that I was charged, there should have been Better Guest Service for the High Amount that it Cost me for the stay there. This was also a Trip to Celebrate my Birthday. If the Hotel is going to charge Guests a Large Amount of Money and Tack On A Slew Of Resort Fee's then that Hotel should be a Quality Hotel that takes Pride in thier Guest Service and Offer what they State That They Offer on thier Website. The Only Good Thing about this Hotel was It's Location.

Was super excited to stay at this hotel. Upon check in and for several days after, the lack of customer service really made my stay forgettable. Checked into the hotel with a signage that read “Water will be turned off for limited amount of time.” We requested for a a manager but Was told that the manager didnt work weekends and there was nothing they could do. We asked how do we flush the toilets or wash up? Their reply was, “You cant” They offered no remedy other than to walk to another hotel to use the facilities. They wouldnt even discount our room or waive the resort fee. This is not the kind of service I would expect from a hospitality service. By the way, there is no way to even contact a general Manager there

Parking arrangement is not convenient .

We enjoyed our stay at the Shoreline! The staff was great, very friendly and helpful. Renovations on the older building were great, giving everything a nice modern feel. Condition of walls, fixtures etc. were pleasantly in great condition. Location is incredibly convenient.

Refreshed hotel in a great location. Staff is super friendly and helpful. Roof top pool is lovely but the water is cold. Rooms have been refreshed with a coat of paint, but the lanais and the sliding balcony doors are quite old and tired.

Location was great :) Staff was very kind. It was perfect!!! Thank you so much!!!

This place is a great find! Complimemtary snacks. Next to the best restaurent Heavenly just downstairs. $5 happy hours in waikiki is a gem. Hip and colourful Hotel ...love the free fruit infused water...and free coffee. So far best value for money.

The lobby is so beautiful! The room is also very nice. The color combination is very thought-out. It is a very nice location because it’s close to the beach and if you’re hungry, for a 2 minute walk, there’s a lot of japanese restaurants. There’s also a ross, abc stores, sephora and h&m nearby. The lanai looks dirty though but we don’t mind because our view is not that good either. Hehe. Overall, we had a good stay. I just love the colorful design of the place.

Convenient location, service with a smile at every encounter!

We only had a brief stay but the hotel was colorful and happy! The beds were a bit uncomfortable but the staff was wonderful!