6/10 - Tốt
17 tháng 11, 2024
We have stayed at this hotel several times through booking. We haven't had any problems. The last time I was in Istanbul, I needed an extra night and decided to go straight to the reception in the morning. both receptions were middle aged men and not friendly. They asked us for more money than usual. One gentleman didn't even bother to look that I was handing him the money and continued looking at his phone. Then I booked
in hotels.com. The other receptionis - was elderly made gentleman us wait after 2pm. even though the hotel was half empty. He didn't stop talking on the phone and dropped us the room keys.
The bathroom was not cleaned well.
II've been visiting Istanbul for 30 years, but I've never been treated like this by the staff
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