Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.