Hampton Inn by Hilton Guadalajara/Expo Jalisco Mexico

Freddy and Adrian were great to work with and treated us well

HOTELS.COM is already aware of the situation and credited me the cost of the full stay, I was pleased by the way hotels.com resolved the situation. The hotel does not even have the type of room I booked and that has been verified by hotels.com. I upgraded to a suite and had to go to 3 different rooms before everything was ok (initially). When I tried to make an international telephone call the next day, the telephone would not make the call. Took them over 24 hours to fix the problem, which they said was fixed, and it was not. On my last night when I went to check out there was a DRUNK sitting at the bar insulting and saying profane things about Americans. Well instead of reception calling the COPS they gave him more to drink. I went to my room. I have stayed here twice before about 3+ years ago. It was then a business persons hotel. I saw a lot of blue collar construction type people staying here now. Conclusion: Will NOT Stay Here Again, and I have to return for a medical congress in November 2019. Will stay elsewhere.then

This is great choice for travelling, great location, great food and overall great staff

Very friendly staff, helped me with an early check in

every thing great except for the TV too small!

👍👍👍

We had to book this hotel room last minute as a emergency. It was all I could find available and I am glad I did. The hotel was clean the staff was friendly and very helpful. The location was amazing I would definitely recommend and book a room at this hotel again

very nice hotel

Nice, clean and great location, staff very friendly, they allowed us to check in early since the room was available, we scheduled an airport pick up and the driver was on time .. breakfast was good as well.

First time I stay at a Hampton Inn, but since it is operated by Hilton Í gave it a try. Was very pleased with the hotel, amenities, cleanliness, queen beds instead of twin, absolutely no noise from outside and they honored all of our special requests. My only "but" comes from the air conditioning units. Too noisy and have a mind of its own. Despite setting the auto function to the desired temp, the units kept throwing HOT air in the middle of the night, with the ensuing discomfort for us. We had to re set them 2 or 3 times every night and every time they kicked back on, they were really noisy. Why don't they have minisplits?