Altiplanico Isla de Pascua

Room had no cross ventilation so hot. Food okay but better in town.

I rarely leave reviews but I feel it is important for guests to know what to expect at this hotel. Upon arrival we received a notice regarding possible interruptions in electricity, water pressure, WiFi signal and the occasional appearance of insects since this is a tropical island after all. With this in mind, I did not mind when a beetle the size of an almond crawled up my leg and a flying roach the size of my thumb was trapped in the bathroom. What bothered me was the mound of ants outside my shower door which wasn’t cleared away after fumigation when we checked in. It suggests no one bothered to check the room before we entered. We also did not have hot water for 2 days and on the third day, I informed the receptionist. I was rudely informed our room probably ran out of gas. Apparently it is also the responsibility of the guests to notify and monitor the gas tanks of their rooms. Lastly, we asked the receptionist if a hike to a specific mountain was possible and was told yes. We not only learned that it was near impossible and DANGEROUS as you would likely end up stranded. Sub-par service and uninformed staff downgrades this otherwise decent hotel.