Khách sạn Bưu điện Vũng Tàu

Hotel under repairs, lot of dust, breakfast NO GOOD. Mattress bad (Foam).

Very enjoyable staying here, nice ocean view, the lux room I stayed in was very clean don’t know about the others standard rooms.

Need to improve service and "stop telling customers what they need to do". Try service like, you know, salt and pepper, butter, drinkable coffee, rather than telling people you have none.

Now, I have stayed in a lot of hotels, including multiple throughout Asia. BUT, this place takes the cake for poor service. When we checked in we were told that we might not like our room, and they were going to upgrade us, For A Price. She actually said, many people do not like the 'superior room'. I said well upgrade us for free, or let us see both; they said, No comparisons allowed she said. I demanded to see the rooms, she relented & upgraded 'for free'! 3 days in a row, I asked for salt and pepper in the Empty shakers. Still not done, day 3. Asked for butter with baguette, told it isn't available! Told I could not eat the watermelon on display for buffet breakfast, and told to go to table where order would be taken. Told when I wanted to order transport to Saigon for departure, we can do it tomorrow. When tomorrow came, told what time would depend on plane departure time, NOT time I wanted to depart. (anyone knowing Vietnamese traffic, knows to take the precaution of possible accidents in the general mayhem). They TELL you what to do at the hotel, have NO idea of service, and although try to put on a smiling face, don't know how to deal with basic needs. We are not demanding travelers, but this place Needs a complete re training of staff to get out of its archaic way of dealing with guests. It is like being back in the 60's in many ways. It may be the one party state thing, where they expect to 'follow orders' and everyone else should too. Ups: Nice views/locn,

they put me into the smallest double room as the reception said they are over-booked on that day. My last time stay was offered a standard double room 909 but this recent stay, the hotel people placed me into room 910 which is the smallest room & without sea-view. The hotel would offer me in my next stay but the offer price is initiated even more than my check-in with Expedia/Hotel.com; interesting offer or recommendation. Generally the reception was just trying to be polite.