Flamingo Đại Lải Resort

Had a great long weekend holiday at Dai Lai Resort! Its beautiful location. Villas are clean, nice, comfortable and a lot of fun for the family. Restaurants are pretty good, not great but definitely not bad either, and priced a lot more than normal Vietnamese restaurants but still totally reasonable considering you're eating on the resort with no other options..I thought very fair value still. Service is the only sort of negative thing I can put...service is not grea mostly because it seemed understaffed at the restaurants

We give this hotel 10 Stars. The customer service was excellent. The rooms were beautiful and the ocean view was amazing.

We booked the villa but the pool is not heated & the sauna was not working. room service made a mistake on our order & Front Office was not as efficient. Breakfast experience was so so.

It was a beautiful resort. Very beautiful room and the view. Wifi had some trouble and due to rain the cleanliness was compromised in some spots.

It appears obvious that the Resort does not, nor can it cater to English speaking tourists. Not one of the 100's of staff can speak English. This is not an exaggeration. This situation wrecked our stay. WE CANNOT NOR WILL WE RECOMMEND THIS RESORT TO ANYONE.

Beds were not as requested. We wanted king beds.The beds were twin mattresses next together. That was totally uncomfortable.

Our extended family booked a 4-bedroom villa. Overall, we enjoyed the stay very much. There are a lot of activities to do for kids and adults: bike riding, kayaking, games, etc. Staff were polite and helpful. The Poem restaurant was OK but far from excellent given its high price and low food quality

The service was not good. Chuyen at the front desk was the only one interested in providing help. She did her best to sort out any issues, but her colleagues did their best to screw it up. Nobody informed us of the facilities, amenities, how to rent a bicycle, play golf, or anything else that might be available upon check-in or at any other time during our stay. Great swimming pool at the main hotel. Definitely a highlight. Bamboo Wings restaurant did a good job as well. Good property, but maybe 2 star service. Not sure how they consider this to be an "International" 5 star resort.

Beautiful resort located about 45 minutes from Hanoi. It's a gated community near a lake and hills. The scenery is beautiful. As for the resort, it is fully equipped with anything you can imagine. It's a pretty well oiled machine. We stayed in a hilltop villa, for which you needed a buggy ride to get around and they were always readily available within 5 minutes of requesting them. The room was tastefully decorated, minimalist, with a soaking tub and outdoor shower. The room service we ordered and breakfast buffet was excellent as well. Overall, I would highly recommend to anyone wanting to escape the craziness of Hanoi and enjoy some relaxation.

Overall facilities very good. You can stay more quietly than Hanoi .But you should have spend all of times inside the hotel(specially eating). Except to front staff, they can not speak english....it is difficult to solve the problem when we had blackout..