Aloft Tulsa Downtown

I was harassed by some children who hopped the gate to get into the pool. They upset my sister and my 3 year old niece and proceeded to throw multiple items into the pool including a bicycle they had stolen. They also exposed themselves more than once and peed all over the deck chairs. They were both adolescents and were smoking a joint. The hotel promised a refund however I’ve been unable to reach anyone at your company. I spent an hour on hold multiple times and now I have an extra $150 worth of charges on my phone bill this month. I’m very unhappy and I would like someone from hotels.com to contact me please.

Michelle, 4 đêm nghỉ, thg 4 29, 2021

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Super late check in but very comfy room!

The rooms were great. Super comfy beds. Super close to the Cox event center so it was very handy! The only issue we had was we were not able to check in u til 6pm due to them not having the rooms ready. They did comp $10 parking fee for that but I was frustrated with the late check in. I feel that they knew how many bookings they had and should accommodate their employees accordingly. Other than that, the room was great!!

Becky, 1 đêm nghỉ cùng gia đình, thg 3 27, 2021

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Not worth the money!!

Checking in was a breeze! But all matters afterwards was nevertheless not good at all; housekeeping needs some more training on the necessary items that are supposed to be in placed rooms. No towels for taking care of personal needs!!! Ask for necessary necessities early morning before leaving for daily outing and return to return to still no items. No complimentary breakfast items either. For the rates they charge for the weekend....isn't worth it!

Wynesha, 2 đêm nghỉ cùng gia đình, thg 3 26, 2021

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Awake all night

HORRIBLE BED!!!! The mattress, the bedding, the pillows. I literally pulled my back out on the first night because it is so soft. Basically ruined the comfort aspect of my vacation. Also, people are eve checking in and out all night long. It is also badly in need of repairs. Hot showed parking, was easy, and service was good, but NOT WORTH IT : (

3 đêm nghỉ cùng gia đình, thg 3 16, 2021

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Property is a bit worn for the age of the hotel. It is located next to BOK Center so its great for a one night crash after a concert or a night in town. The bar and breakfast was not available - due to COVID but the area is really small so don't expect a lot. It a great facility for the price but if you are picky - don't stay here.

Barbara, 1 đêm nghỉ cùng gia đình, thg 1 27, 2021

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Good hotel, great location!

Good hotel, great location. Lots of construction going on around the hotel but it’s manageable. My only real complaint was the water did not get hot at all. Barely got warm. Other than that it was all good.

Philip, 1 đêm nghỉ cùng gia đình, thg 1 22, 2021

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Dowtown dissapointment

The location is good, but hotel is a little dated and not very clean. Furniture and walls in our room were nasty, we didnt feel comfortable.

DeAnna, 1 đêm nghỉ, thg 1 22, 2021

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It seems like there was no wireless. So I used it to catch up on my reading.

1 đêm nghỉ cùng gia đình, thg 1 16, 2021

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Great staff but issues they can’t fix

I liked the hotel but had 3 issues. It was cold in Tulsa and we had a corner room with windows and couldn’t get it warmer than 68 degrees. The lighting was very poor. We had dogs and the area where we could potty the dogs had a lot of poop. I can’t blame the hotel for that area just a forewarning for other pet people. It was a good location and the staff was excellent. Not sure I would stay again but wouldn’t rule it out totally

Sandra, 2 đêm nghỉ, thg 1 15, 2021

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Cute and trendy, but not great for a quick stay. Difficult to navigate around the neighborhood and the parking situation too. The staff was masked up, but other guests did not follow the city’s COVID protocol. I did not feel covid safe in any of the common areas.

Emmaline, 1 đêm nghỉ, thg 1 15, 2021

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