4/10 - Khá
27 tháng 2, 2025
A Terrible Check-in Experience and a Sticky Situat
The check-in process was a nightmare. Unlike most hotels that simply place an authorization hold on your card, this one actually charges $100 security deposit to the card - and who knows when / if the refund will ever come. And it's credit card only, no cash accepted. That alone was frustrating, but it got worse.
The front desk clerk completely messed up my check-in and charged my card twice, causing unnecessary stress and inconvenience. Fixing their mistake took extra time, making an already frustrating process even more aggravating.
The room itself could have been decent for the price—clean, with newer furniture—but any comfort was ruined by the disgustingly sticky floor. It felt like someone had "cleaned" it with a mop soaked in soda. Walking barefoot was out of the question.
Overall, a disappointing stay, and I definitely won’t be back.
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