Nice hotel room. AC was advertised on the website, it was broken when we stayed there. Brought it up with Expedia and the hotel, hotel staff actually lied to Expedia on the phone saying they disclosed it at check in, extremely poor customer service and would not give a discount. Would not stay here again for that reason (room was 85 degrees F until about 2 AM making it hard to sleep), poor customer service, only bad experience we had in two weeks in Romania. Don’t expect the staff to be helpful if an issue arises.