Cramim Resort & Spa

It was excellent

tova, 1 đêm nghỉ, thg 10 4, 2021

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this is the best hotel in israel for sure !

guy, 2 đêm nghỉ, thg 8 28, 2021

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Perfect hospitality experience!

Great food: amazing friday dinner with dessets that took us to a paradise of chocolate! Excellent servise and a perfect hospitality experience!

keren, 2 đêm nghỉ, thg 8 26, 2021

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Great Luxury hotel amazing pools great breakfast

2 đêm nghỉ cùng gia đình, thg 8 8, 2021

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Exllent

2 đêm nghỉ, thg 8 2, 2021

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A relaxing place

2 đêm kỳ nghỉ lãng mạn, thg 7 26, 2021

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Beautiful location ... not a 5 stars hôtel.

We spent a few nights at the Cramim hôtel, I overall would give a 3/5. The location and the view is beautiful. The pool and facilities are very nice and relaxing. The food is very tasty and fresh. However, the service and cleanliness are not to the level of a 5 star hotel in my opinion. The hotel was at its full capacity and it felt really crowded all the time and everywhere. Our room was very quickly organized (not cleaned) every morning. Dust and crumbs on the floor from when we arrived were still there at day 3. I had to request the staff for vacuum. After room cleaning, our room sometimes smelled like body odor. Found a hair in my fish dish at the restaurant. And additional hair in my room - including in an empty coffee cup prior to making a coffee in my room. The last hour before our check-out the staff heavily pressured us to leave the room. They came to our room 4 times in the last hour asking us to leave. We were not late, left our room at the time we were supposed to. I definitely feel the value for money is not there.

2 đêm nghỉ, thg 6 14, 2021

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Wow amazing hotel!

1 đêm kỳ nghỉ lãng mạn, thg 6 14, 2021

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good, no amazing. Isrotel customer service abysmal

hotel is nice not nearly as nice as other Isrotel Exclusive like Mizpe Hayamim or Beresheet crowded and non intimate. food is spectacular tried to change dates of stay; i am frequent Isrotel Exclusive customer and spent hours of phone calls, emails, on hold, and told 'i'll have someone call you' or transferred to more numbers of no answer. customer service of Isrotel just abysmal. and this at 2,000 nis a night. I will never book again via Isrotel website (zero response) and will seek alternatives to teh Isrotel line whenever possible because of the non-existent customer service

Adam, 2 đêm nghỉ, thg 6 14, 2021

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You would be better off at a different hotel

This is supposed to be one of Isrotel's premier hotels. To my mind it does not compare to Yaarot haCarmel. First off, no one answered the phone when we tried to call the hotel to confirm our reservation and to get information. The room was upscale, big tub, outdoor sitting area, decent bed, great pillows. They charge for movies; there is a big selection. Nice minibar. Nice bar with live music at night. Shabbat Key and Kettle/Urn available. Nice big indoor and outdoor pools; two jaccuzzis. 20 spa rooms. Sauna, Turkish Hammam. We didn't try the spa, so I cannot comment on it. About two thirds of the staff were great; the other third were cold or unfriendly as opposed to Yaarot haCarmel where *EVERYONE* makes you feel like a king and queen. The biggest problem was the food. You pay a lot for the food component and expect it to be spectacular. While the desserts were indeed over-the-top, the cheese selection was poor compared to other hotels and the meat dinners literally made us sick. The food was left on hotplates and overheated to the point of overcooked. There were no "Glatt" kosher meats available the weekend we went, a great disappointment and disservice. The synagogue is outside the hotel and not in an Eruv! How dumb can you be??

2 đêm nghỉ, thg 5 20, 2021

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